What are the responsibilities and job description for the Employee Engagement Manager position at Array?
Position: Employee Engagement Manager
Location: Groveport, OH
Pay: $55k to $57k/year commission!
Experience: Minimum 6 months of HR experience. Previous customer service experience.
Type: Full-time; Direct Hire
Schedule: Wednesday - Saturday, 6:00am to 4:30pm
Logic Staffing is seeking an Employee Engagement Manager to join a growing and dynamic team!
Job Description:
We are proud to be an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Location: Groveport, OH
Pay: $55k to $57k/year commission!
Experience: Minimum 6 months of HR experience. Previous customer service experience.
Type: Full-time; Direct Hire
Schedule: Wednesday - Saturday, 6:00am to 4:30pm
Logic Staffing is seeking an Employee Engagement Manager to join a growing and dynamic team!
Job Description:
- Serve as the main liaison for associates after onboarding, identifying and resolving challenges while driving long-term engagement with the brand.
- Manage and document communication touchpoints with deployed associates and clients, adjusting intervals based on brand and client needs.
- Collect, monitor, and cycle employee and client feedback, responding with urgency and care.
- Ensure employees are well-prepared for assignments, providing clear directions, first-day expectations, timekeeping procedures, direct deposit setup, and check-in details.
- Monitor and evaluate employee performance using quantitative feedback; provide coaching and recommend professional development opportunities.
- Address performance and conduct issues promptly, determining and administering appropriate actions such as coaching, reassignment, or termination.
- Collaborate with internal teams to anticipate staffing needs and position talent accordingly.
- Identify high-potential employees for the Array Career Coaching Program to support career growth.
- Plan and coordinate employee appreciation and recognition initiatives to enhance engagement and loyalty.
- Recognize and reward associates for positive behaviors such as consistent attendance, client feedback, and assignment milestones.
- Proficient in Microsoft Office.
- Experience managing in production environments.
- Bilingual in Spanish is highly preferred.
- Comfortable having challenging conversations.
- Ability to review performance data weekly; provide feedback.
We are proud to be an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Salary : $55,000 - $57,000