Director of Product Management

Director of Product Management

Array HQ • Powered By Array • Raleigh, NC or Remote

About Array

Array HQ is the agentic platform that unifies recruiting, HR, and operations for Essential Economy operators managing 50 frontline workers. Our mission is to unlock human productivity in the Essential Economy, helping operators hire faster, build more productive workforces, and connect every workforce decision to the business outcomes that matter.

Most operators still manage labor by lagging reports. They hire against generic job descriptions, reward tenure instead of output, and find out too late when performance is slipping. Array HQ closes that loop: we identify higher-output talent against a top-performer profile built from real post-hire data, tie dynamic rewards to the operational behaviors that move the numbers, and give leaders real-time visibility into who is driving results across every site.

Founded in 2020, Array is profitable, well-funded, with roughly 300 full-time employees, and more than 10,000 deployed associates serving 3,000 customers. We have doubled year over year for four consecutive years through a mix of organic and acquisition-driven growth. We are in the middle of a deliberate shift from a services organization to an agent-first service-as-software platform, and product leadership is a primary lever in that transition.

The Role

We are looking for a curious, innovative, and execution focused principal product manager wanting to take the next step in their career or a proven product management director looking to disrupt existing markets.

This is a senior product leadership role reporting to the President of Array. You will own product strategy and execution for a product line spanning agentic recruiting, talent and workforce management, operational coordination, and the data platform that powers our Essential Economy solutions. You will lead a team of four product managers and one product designer, and partner daily with internal business stakeholders from other Array business units, engineering, design, data, and go-to-market.

The role exists to be a strategic force multiplier. You will align internal needs, engineering, design, and GTM on one coherent product direction and move at the pace the market demands. Concretely, you operate across three horizons at the same time:

• Strategic (3–6 months horizon): Crisp, team-adopted artifacts that frame what we build, for whom, and how it competes.
• Operational (1–2 months horizon): The integration layer that surfaces and clears dependencies before they become blockers and drives cross-workstream alignment.
• Execution (weekly): Foster a team that runs against a clear rhythm and leads by example during delivery windows.

What You Will Own

Strategy and the artifacts that create alignment

• Own a clear Array HQ product value proposition and reference artifacts for roadmap planning, QBRs, and GTM conversations, not one-off documents.
• Maintain a living capability matrix that maps every module in scope (Recruiting, Ops, Rewards, Staffing, and the data platform) to personas, jobs-to-be-done, competitive differentiation, and maturity stage — updated each quarter as part of the roadmap planning cycle.
• Produce a product vision deck you can present at QBRs and to investors on your own.

Cross-workstream ownership and leadership presence

• Function as the integration layer across workstreams, recruiting, rewards, shift management, payroll and billing, talent profile, and design partners. You manage cross-workstream risk before it becomes a blocker, and you are the first to raise a dependency slip.
• Run the Domain Strategy function: a standing dependency review on the bi-weekly Domain Backlog Prioritization agenda, weekly OKR management by each PM.
• Set the pace. During active sprint delivery and customer-facing milestones, you are visibly engaged and responsive to high-priority signals. You create a culture of ownership rather than minimum compliance.

AI-first product workflows

• Be the change agent for AI-first product work, not just an AI user. Every PM on your team uses AI (Claude, Cursor, or equivalent) as a daily workflow tool inside active projects.
• Build or direct at least one AI-native product workflow each month, leverage and evolve our internal agentic product and engineering systems. Personally contribute and demonstrate new AI-accelerated workflows.

PM team development

• Maintain an active individual development plan for every PM — quarterly goals, skill targets, and a defined growth path. Your monthly 1:1s are structured coaching conversations, not status check-ins.
• Take strong ownership of breaking down projects with your leads, and be able to articulate the performance and growth opportunity for each PM with supporting evidence.

Operating cadence and discovery

• Drive quarterly product planning and roadmap reviews, including stakeholder alignment, and lead the weekly cross-functional product review.
• Identify and lead experiments that improve the efficiency of hiring, retention, redeployment, and managed operations measured by output, not activity.
• Partner with business stakeholders on customer discovery calls and the validation of new product concepts, and identify new monetization opportunities — SaaS or agentic offerings — across our 3,000 customers.

Experience

• 10 years of product management experience, including 5 years building B2B SaaS products at $10M ARR.
• Track record of scaling existing products and launching new ones, and of building and growing high-performing product teams.
• Proven ability to move between long-term strategy and detailed execution, breaking ambiguous problems into clear plans of action.
• Experience as a cross-functional integration point, managing dependencies across multiple workstreams without being asked.
• Navigates executive and investor conversations with clarity and confidence, and aligns teams to deliver against a stated strategy.
• Bonus: experience building or directing agentic AI workflows, and HR, staffing, or frontline-workforce technology.

How you work

• Outcome and metrics-obsessed. You prioritize investments that drive measurable business results and replace claims with evidence.
• A systems thinker who produces the conceptual models and capability maps that create shared alignment and keeps them current.
• An owner. You set the pace, surface risk early, and are present when the work demands it. You do not wait for problems to reach you.
• An AI-first operator who is hands-on with AI prototyping and workflow tools, and who raises the whole team’s adoption rather than just your own.
• A coach who builds growth paths for your people and runs structured development, not status updates.
• A strong communicator and storyteller who can frame a commercial offering for customers, executives, and investors alike.
• Brings structure and maturity to the software development lifecycle; comfortable making data-informed decisions with imperfect information and learning fast.

How We Work

Array runs a Team of Teams product organization built on product triads — PM, tech lead, and UX leads coordinated through a Domain Strategy function and a portfolio governing layer. Work flows through a clear hierarchy of OKRs, initiatives, projects, and issues, with cycle time as the primary measure of speed. We plan on a quarterly cadence, instrument our delivery against outcome and execution metrics, and expect AI to be embedded in how the product gets built every day.

Compensation, Benefits, and Location

• Base salary: $190K , commensurate with experience.
• Variable compensation: 10–12% of base, tied to quarterly goals and paid quarterly.
• Equity: eligible for option grants that align you with Array’s overall business success.
• Benefits: premium health coverage and 401(k) matching.
• Employment type: Full-time.
• Location: Raleigh, NC or Remote.

If you want to build the system that connects workforce decisions to business outcomes across the Essential Economy — and lead a product team that moves with evidence and speed — we want to talk.