Quality Control Supervisor - Center Township, PA

Job Description:

ARDEX Americas is a global leader in high-performance building solutions. Guided by our purpose, passionately innovating responsible solutions, we deliver exceptional performance, reduce environmental impact, and meet the evolving needs of our customers and communities.

We champion a culture of excellence, where collaboration and innovation create meaningful impact. Our team combines experience with fresh talent, fostering integrity and continuous improvement—a global standard for over 75 years. At ARDEX, we don’t just build materials—we build careers, relationships, and a sustainable future.

Quality Control Supervisor.

As Quality Control (QC) Supervisor, you will be responsible for managing daily laboratory operations, ensuring that raw materials and finished products meet established quality standards and specifications.  You will oversee a team of QC Technicians, verifying the accuracy of test data, ensuring compliance with SOPs, and supporting continuous improvement within the Quality Management System (QMS). The QC Supervisor plays a critical role in product release, traceability, and training.

This will be a full-time position working Monday - Friday 8:00 a.m. - 5:00 p.m. at our Corporate offices, 400 ARDEX Park Drive, PA 15001 -  20 minutes North of Pittsburgh International Airport. 

Key Responsibilities:

• Quality Management System oversight
• Ensure QC staff follow all Quality procedures, processes, and test methods for raw materials and finished products.
• Manage the nonconforming product process by ensuring timely release of quarantined products.
• Support audit preparation and customer investigations by ensuring documentation is accurate and complete.
• Ensure and maintain all laboratory environments are clean, safe, and organized.
• Supervise and schedule QC Technicians to ensure efficient testing workflows at all plant locations.
• Oversee all daily product and raw material testing to ensure compliance with specifications.
• Manage laboratory equipment calibration, preventive maintenance, and inventory of laboratory supplies.
• Responsible for the accuracy of QC data entries in the laboratory database.
• Coordinate and verify retesting activities; ensure all retesting data is complete, accurate, and recorded.
• Owner/champion of laboratory files. Ensure QC records are complete, legible, and properly archived in accordance with company policy.
• Use statistical analysis to identify, implement, and monitor ongoing quality improvement processes while collaborating with interdepartmental teams.
• Collaborate with Quality Assurance Manager, Production, Warehouse, R&D, and Technical teams.
• Lead department meetings and provide production support.