What are the responsibilities and job description for the Customer Support Representative position at ardexamericas?
Job Description:
Solve Problems. Make an Impact.
ARDEX Americas (www.ArdexAmericas.com), part of the global ARDEX Group, has been setting the standard in high-performance building solutions for more than 75 years. You’ll find ARDEX products in the construction of PPG Paints Area, Pittsburgh International Airport, the Google offices in Bakery Square, and the UPMC Medical Tower, Oakland.
We are seeking a CUSTOMER SUPPORT REPRESENTATIVE to join our team at our corporate headquarters located at 400 Ardex Park Drive, Center Township, PA 15001.
What You'll Do
- Respond to customer inquiries promptly and professionally.
- Process customer orders and assist with invoices.
- Coordinate with Sales, Operations, Logistics, and Finance teams.
- Help track shipments and resolve delivery questions.
- Support relationships with our customers across the U.S., Canada, and Latin America