MTFA Coordinator I

Brief Summary:

Provide client assistance and advocacy. Deliver ASNA’s Medical Travel and Funeral Assistance (MTFA) Program and participate in other Travel Department tasks and projects.

Qualification:

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience:

• High school diploma or general education degree (GED).
• At least two years of related experience or equivalent experience and training.

Essential Job Functions:

• Receive and review all MTFA applications, ensuring completeness. Contact and assist clients to complete applications.
• Sort and distribute applications to the MTFA staff for processing.
• Create new MTFA client files.
• Ensure file completeness and orderliness. Close out all MTFA client files.
• Initiate and close out all client information in the MTFA database. Ensure MTFA Conference information is added to the database.
• Perform duties of the MTFA Coordinator I, to include reviewing MTFA applications, completing income verifications to verify the need for assistance, making travel and housing arrangements, entering information in the database and processing MTFA billings.
• Perform general clerical and administrative tasks, such as faxing applications to clients, answering the telephone, filing, and typing.
• As needed, back up other Travel Department personnel to provide emergency coverage.
• Gather data and statistics as requested by the Travel Director.
• Maintain quality assurance of the database and files.
• Work with clients to find needed social services benefits with other agencies.
• Maintain good relationships with clients, employers, medical personnel and vendors.

Desired Knowledge, Skills and Abilities:

• Knowledge of basic office procedures, including filing, organizing, and requisitioning.
• Good written and verbal communication skills.
• Highly organized and detail oriented.
• Ability to work independently.
• Knowledge of Microsoft Access, Microsoft Word, Microsoft Excel and E-mail.
• Skilled in typing and work processing; experience with databases preferred.
• Responsible to take call on evenings and weekends.
• Inupiaq speaking is preferred.

Arctic Slope Native Association, Ltd.: Exercises its rights in Native Hire Preference, Contracting/Subcontracting and Employment Practices applicable by law Is committed to maintaining a drug free, smoke free workplace.