What are the responsibilities and job description for the IT Administrator position at ARAUCO - North America?
Looking for a rewarding career with a company that values people, growth, sustainability, and teamwork? Join our Atlanta team as an IT Administrator!
This role is fully onsite, located at our Corporate Atlanta office.
What We Are Looking For
This role is fully onsite, located at our Corporate Atlanta office.
What We Are Looking For
- Bachelor’s degree in Computer Science, Cybersecurity, IT Management or another related field required
- Computer troubleshooting knowledge and skills including MS active directory, current Windows desktop and server operating systems, knowledge of HP switches, phone systems (mobile and landline)
- Working knowledge of VMWare ESXi environment operations and maintenance, Cisco and HP switches, software, phone systems (mobile and landline) experience preferred
- Ability to keep up to date with new and emerging technologies.
- Good written and verbal communication, with a strong customer service, and ability to work as a team and unsupervised.
- Great attitude with professionalism to support high end office with directors and managers.
- An attractive compensation package with either bonus or profit/gain sharing eligibility for every role
- Health plans with options that meet your needs, including a wellness program, gym reimbursement, and additional benefits such as pet insurance, legal insurance, employer-paid and voluntary life insurance, and more
- Paid maternity and paternity leave, a competitive vacation package, and company and floating holidays designed to support your work-life balance
- Retirement planning options, including generous employer contributions
- Opportunities to learn and develop, including a tuition reimbursement program
- Owns the day-to-day operation of all Information Systems and all IT Infrastructure at the Atlanta office.
- Work with Corporate IT to maintain local network and infrastructure.
- Maintains Servers (physical and virtual), switches, printers and copiers, local phone system, and other in-house devices, as well as security camera system, NVR server, and any remote viewing stations and remote viewing software..
- Support office 365 for all staff.
- Install and support corporate antivirus software and ensure deployment and functionality of any security utilities or patches deemed appropriate by corporate security.
- Create and maintain user accounts in a Microsoft Active Directory environment.
- Support windows workstations and windows servers both physical and virtual.
- Setup and support all company owned mobile devices and mobile applications (email, SAP Concur, MS Multifactor Authentication, etc.)
- Provide training for all new hardware and software that is used on site and perform network orientations for new hires at responsible sites.
- Responsible for maintaining server room environment (climate control systems, PDU, and backup power systems – generator and UPS’)
- Respond to IT requests through corporate IT helpdesk software and document all IT hardware/software changes.
- Work with IT vendors and contractors for warranty hardware repairs.
- Backup of all servers and owns the responsibility for operating and maintenance onsite and cloud corporate backup systems.
- Provide technical assistance and troubleshooting for all users when required.
- Provide after-hours support by participating in after-hours on-call rotation.
- Budgeting for new/used hardware and software and licenses.