What are the responsibilities and job description for the IT Administrator position at SHIELDTEC LLC?
Position: Junior IT Administrator
Department: IT
Functional Area: IT Service Desk
Classification : Non-Exempt Exempt
Reporting Structure: Head of IT & SAP
Educational Background Required:
Associates degree in the field of Information Systems or Business Administration, or equivalent experience
2 years of related experience and/or training; or equivalent combination of education and experience.
Skills and Training
Teamwork and communication
Knowledge of computer hardware and software, networking, and security
The ability to identify and resolve technical issues quickly.
Strong verbal and written communication skills to interact with users and other IT professionals.
Proficiency in operating systems, network management, and security protocols.
Relevant experience in IT administration, including systems installation, configuration, and troubleshooting.
Job Content: Essential Functions Required for Job
Global infrastructure support
IT project management
Creation of documentation and handover to the IT Business Service according to the instructions
Implementation of new processes, software, hardware and solutions.
Familiar with IT Ticket Systems is a plus.
Adaptation, testing and recording of new software/hardware
Guarantee an IT operation based on known solution models.
Analyze, fix and document new types of malfunctions on user devices and IT
Infrastructure projects with the help of colleagues and, if necessary, external service providers
Operation and further development of all systems/applications within the subject area.
Creation of IT system concepts (hardware and software networks, databases, operating systems, within the framework of a given strategy. Considering the development of the IT market and the system requirements of the specialist department
Other duties as assigned
Salary.com Estimation for IT Administrator in Buford, GA
$82,330 to $104,396
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