What are the responsibilities and job description for the Avature System Administrator position at METRIX IT SOLUTIONS INC?
Top must have skillsets:
1. Avature Level 4 Administrator Certification
2. Minimum 3-5 years’ experience with Avature in an Administrator role.
3. Ability to communicate verbally and in writing to present and provide clear, sequential and logical information and instructions to team members, end users as well as vendors at all organizational and varying technical skill levels
4. Troubleshoot, coach, and provide general support and day-to-day issue resolution to end users: HR, Recruiters, Hiring Managers, and Candidates
5. Perform analyses and develop solutions that solve business problems/opportunities
Minimum Qualifications:
- Bachelor’s degree in computer science, Information Systems or related technical field is required.
- Minimum 3-5 years’ experience with Avature in an Administrator role.
- Avature Level 4 Administrator Certification
- Proficient in Microsoft Office including intermediate to advanced skills in Excel and Visio
- Ability to communicate verbally and in writing to present and provide clear, sequential and logical information and instructions to team members, end users as well as vendors at all organizational and varying technical skill levels
- Must be self-motivated and able to function effectively when working independently or in a team
- Able to identify system solutions and solve business needs using HR systems
- Ability to troubleshoot and analyze complex data issues to determine root cause
- Results oriented and able to drive issue resolution
- Detail oriented, organized, proactive
- Strong time and project management skills
- Embraces diverse people, thinking and styles
- Consistently makes safety and security, of self and others, the priority
Roles & Responsibilities
- Responsible for Avature system configuration, workflow creation, documentation of configuration decisions/business & system requirements.
- Troubleshoot, coach, and provide general support and day-to-day issue resolution to end users: HR, Recruiters, Hiring Managers, and Candidates Maintain functional knowledge of HR processes and platforms
- Responsible for inbound and outbound interface and integration support including partnering with IT and HR to troubleshoot and identify issues as well as propose, test and implement solutions
- Perform analyses and develop solutions that solve business problems/opportunities Support implementation of upgrades and patches - including testing, validation, and communication
- Develop training documentation and deliver end user training as needed.
- Manage role-based security to ensure accurate functionality for users.
- Maintain integrity and accuracy of ATS data Coordinate with HR, IT and vendors to accomplish shared goals and assist with delivery of HR Technology road-map initiatives Additional work as assigned