Commercial Cleaning Equipment Service Specialist

You roll into a clean, well-organized shop and open a service order you created yesterday. First up: a truck‑mounted carpet cleaning unit that needs a fuel-system diagnosis. You pull manufacturer manuals, hook up test equipment, and trace the issue. By mid-morning, you’ve updated the customer by phone, priced the repair, and scheduled pickup in our software. After lunch, you help a teammate lift a dehumidifier onto the bench, present an estimate for a duct-cleaning tool refurbishment, and coordinate parts with a vendor so tomorrow’s workflow stays on track. You finish by tidying your bay and logging productivity—another quality day in the books.

• Diagnose, service, and repair systems and components for commercial cleaning, restoration, and surface-prep equipment.
• Use diagnostic tools, troubleshooting guides, and OEM manuals to pinpoint faults accurately and efficiently.
• Identify and communicate additional service needs to the service department and the customer.
• Consistently meet or exceed department quality and productivity targets.
• Follow supervisor direction; collaborate closely with service and store teams and assist other technicians as needed.
• Operate, care for, and maintain shop tools and equipment properly; keep work areas clean, organized, and safe.
• Create service orders for incoming repairs and maintain appointments in scheduling software.
• Communicate with customers in person, by phone, and via email; prepare bids and present repair/service estimates.
• Coordinate shop workload with fellow technicians; order parts and work directly with vendors.
• Partner with store staff to sequence service work and meet customer timelines.

2-, 3-, and 4-cylinder gas engines; truck-mounted carpet cleaning units; portable carpet extractors; hard-surface floor machines; duct-cleaning equipment; deodorizing systems; dehumidifiers; air scrubbers; air movers; and HEPA vacuums.

• 2 years’ experience in any of the following: commercial cleaning/restoration equipment, small engine repair and maintenance, pressure washer service, or automotive/vehicle repair and maintenance.
• Valid driver’s license and a clean MVR for the last 3 years (no DUIs or careless/reckless violations).
• High school diploma or equivalent.
• Your own basic set of mechanic’s tools.
• Strong mechanical aptitude, technical proficiency, and meticulous attention to detail.
• Proven troubleshooting skills and accurate diagnostics.
• Safety-first mindset—use of safety glasses, hearing protection, and other PPE at all times.
• Ability to stay focused and deliver quality work on schedule.
• Capability to lift 50 lbs on a regular basis.
• Professional appearance, clear written and verbal communication, and basic computer literacy.
• Willingness to work occasional overtime.
• Bilingual English/Spanish is a plus.

• Hourly pay: $23.00–$24.05
• Monthly bonus opportunity: technicians average $500 per month in performance-based bonus pay.

If you enjoy solving mechanical challenges, collaborating with a sharp team, and seeing the direct impact of your craftsmanship on customer success, we’d like to meet you.