What are the responsibilities and job description for the Front Desk Associate position at Aqua-Tots Swim Schools?
Are you looking for a FUN and EXCITING place to work?
Aqua-Tots Swim School of Strongsville is looking for a fun and energetic Front Desk Associate for our indoor facility located at17792 Pearl Rd, Strongsville OH 44136.
If you are friendly, outgoing, and enjoy working with children aged 4 months to 12 years, we want to hear from you! With flexible hours, a fun work environment, and a supportive and friendly team, this job is perfect for college students!
Weekend day Required:
Weekend Day (8:30-1:30): Saturday
Additional Hours:
Afternoons/Evenings (3:00pm-8:30pm): Tuesdays & Wednesdays
Front Desk Responsibilities:
- Assist new clients with registration/enrollment.
- Answer phone calls, respond to inquiries, and manage messages in a professional and friendly manner.
- Handle and resolve client concerns with professionalism and care.
- Greet parents and students warmly, checking students in using our attendance tracking system.
- Maintain a clean and organized front desk area, restrooms, changing areas, and lobby.
- Create a welcoming environment by greeting everyone with a smile and ensuring they feel at home.
- Demonstrate effective phone etiquette
- Embody the company's core values in their work approach
Qualifications:
- Strong customer service skills and a passion for working with children and families.
- Intermediate computer proficiency, including familiarity with Microsoft Office and other software systems.
- Self-motivated and thrive in achieving daily, weekly, and monthly goals.
- Can provide exceptional communication and listening skills.
- Friendly, able to multitask, work with a team, & work in a VERY fast paced environment
- Ability to pass a background check.
What We Offer:
- Flexible scheduling to fit your lifestyle.
- A supportive and fun work environment.
- Comprehensive training to help you succeed in your role.
- Opportunities for career growth within the Aqua-Tots family.
If you’re ready to make a splash with us, apply today!
Job Type: Part-time
Pay: $13.00 - $14.00 per hour
Education:
- High school or equivalent (Preferred)
Work Location: In person
Salary : $13 - $14