What are the responsibilities and job description for the Customer Service Representative (CSR) position at AppleOne?
We are looking for a Customer Service Representative to handle incoming calls, process orders, and provide exceptional support to customers. This position requires strong communication skills and the ability to work efficiently in a fast-paced environment. Responsibilities: Respond to customer inquiries via phone, email, and chat Process orders, returns, and account updates Troubleshoot basic issues and escalate when needed Maintain accurate documentation in CRM systems Qualifications: Prior call center or customer service experience preferred Strong verbal and written communication Ability to handle high call volumes For immediate consideration, apply today!Equal Opportunity Employer / Disabled / Protected VeteransThe Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdfThe pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_ English_formattedESQA508c.pdfFor temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdfWe also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.#1038Company DescriptionThis company offers growth and a great group of people to work with.
Salary : $56,200