What are the responsibilities and job description for the Customer Field Service Technician position at AppleOne?
Job Summary
We are seeking a skilled Customer Field Service Technician for a direct hire opportunity in Livermore, CA. This role is ideal for a hands-on equipment service professional who enjoys troubleshooting mechanical, hydraulic, and electrical systems while working directly with customers in the field.
The Customer Field Service Technician will support equipment maintenance, diagnostics, repair, and technical service needs across customer sites, workshop environments, and job locations. This position offers the opportunity to work with heavy equipment and advanced technical systems in a stable rental services environment that values safety, teamwork, customer service, and technical excellence.
This is a strong fit for a technician who is self-motivated, travel-ready, safety-focused, and comfortable working independently while representing the organization with professionalism. Candidates can expect a supportive leadership environment, collaborative field service team, and opportunities to continue building technical knowledge through hands-on work, training, and exposure to a variety of equipment and service situations.
Key Responsibilities
- Diagnose, troubleshoot, maintain, and repair mechanical, hydraulic, and electrical systems on heavy equipment and related rental service assets.
- Perform field service work at customer locations, job sites, workshops, and other assigned service environments.
- Read and interpret technical manuals, schematics, diagrams, maintenance schedules, flow charts, and service documentation to complete repairs accurately.
- Operate heavy equipment, cranes, lifting devices, light trucks, diagnostic tools, and related service equipment in accordance with safety standards.
- Communicate clearly with customers, internal teams, and leadership regarding equipment status, service findings, repair needs, and follow-up actions.
- Travel extensively, including domestic and international assignments, while participating in overtime, weekend work, and on-call rotations as needed.
Compensation and Benefits
- Direct hire opportunity.
- Salary range: $111,000 to $124,000 per year.
- Location: Livermore, CA.
- Travel requirement: Up to 80%, including international travel.
- Schedule flexibility required for overtime, weekends, and on-call rotations as needed.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_ English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
#1067
Company DescriptionWe are seeking a skilled Customer Field Service Technician for a direct hire opportunity in Livermore, CA. This role is ideal for a hands-on equipment service professional who enjoys troubleshooting mechanical, hydraulic, and electrical systems while working directly with customers in the field.
The Customer Field Service Technician will support equipment maintenance, diagnostics, repair, and technical service needs across customer sites, workshop environments, and job locations. This position offers the opportunity to work with heavy equipment and advanced technical systems in a stable rental services environment that values safety, teamwork, customer service, and technical excellence.
This is a strong fit for a technician who is self-motivated, travel-ready, safety-focused, and comfortable working independently while representing the organization with professionalism. Candidates can expect a supportive leadership environment, collaborative field service team, and opportunities to continue building technical knowledge through hands-on work, training, and exposure to a variety of equipment and service situations.
Key Responsibilities
- Diagnose, troubleshoot, maintain, and repair mechanical, hydraulic, and electrical systems on heavy equipment and related rental service assets.
- Perform field service work at customer locations, job sites, workshops, and other assigned service environments.
- Read and interpret technical manuals, schematics, diagrams, maintenance schedules, flow charts, and service documentation to complete repairs accurately.
- Operate heavy equipment, cranes, lifting devices, light trucks, diagnostic tools, and related service equipment in accordance with safety standards.
- Communicate clearly with customers, internal teams, and leadership regarding equipment status, service findings, repair needs, and follow-up actions.
- Travel extensively, including domestic and international assignments, while participating in overtime, weekend work, and on-call rotations as needed.
Compensation and Benefits
- Direct hire opportunity.
- Salary range: $111,000 to $124,000 per year.
- Location: Livermore, CA.
- Travel requirement: Up to 80%, including international travel.
- Schedule flexibility required for overtime, weekends, and on-call rotations as needed.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_ English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
#1067
This company offers growth and a great group of people to work with.
Salary : $111,000 - $124,000