What are the responsibilities and job description for the Call Center Representative position at AppleOne?
Join Our Team! Are you passionate about helping people and delivering exceptional service? We’re looking for Bilingual Customer Service Representatives who speak Spanish and English fluently to provide top-notch support to our customers. This is a remote position, so you can work from the comfort of your home—just bring your own computer and reliable internet! Must have a laptop or desktop with a camera, wired headset and a hardwired internet connection. What You’ll Do:• Answer inbound calls and emails in Spanish and English.• Assist customers with questions, troubleshooting, and account support.• Provide clear, friendly, and professional communication.• Document interactions accurately in our system. What We’re Looking For:• Fluent in Spanish and English (written and spoken).• Must live in FLORIDA• Personal computer equipment and high-speed internet required.• Strong communication and problem-solving skills.• Previous customer service experience is a plus! Why You’ll Love This Job:• Competitive pay: $15/hour• Work remotely from anywhere in Florida• Supportive team environment• Opportunities for growthEqual Opportunity Employer / Disabled / Protected VeteransThe Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdfThe pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_ English_formattedESQA508c.pdfFor temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdfWe also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.#1148Company DescriptionThis company offers growth and a great group of people to work with.
Salary : $15