Guest Services - Secrest

Provide accurate, up-to-date information regarding all Apex PRD programs and activities while delivering excellent frontline customer service. Responsibilities include answering phones, assisting patrons, and processing program registrations using recreation management software. Handle daily admissions, manage cash transactions, and ensure accurate processing of visits. 
 
Support facility operations by assisting with events and parties, completing special projects as assigned, and maintaining a clean and welcoming environment. Perform routine cleaning tasks such as wiping down surfaces (counters, tables, equipment, windows, and lockers), spot mopping, and using vacuums and brooms to uphold facility standards. 
 
As a Secrest Recreation team member, flexible availability is necessary. Part-time guest services facility assistants may be required to work opening/closing shifts, evenings, weekends (Saturdays and Sundays), and holidays as needed.

• Must be 18 years or older. 
• Ability to deliver exceptional customer service skills. 
• Ability to learn computer data input on the computer system. 
• Ability and willingness to be a successful team player. 
• Required to demonstrate basic knowledge of math skills. 
• Ability to make sound decisions and use good judgments under stressful conditions. 
• Ability to complete work with frequent interruptions and ongoing activities in the work area. 
• Must be mature and dependable.

• Registration software knowledge is preferred.
• CPR/first aid/AED certification or the ability to obtain within 90 days of employment.

• Work may take place in both indoor and outdoor environments, with exposure to varying weather conditions including sun, heat, cold, snow, and humidity.
• Noise levels range from moderate to loud, often due to active children, group interactions, or busy transportation settings.

Physical Activities

• Use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. 
• Hearing and visual acuity must be sufficient to perform the job's essential functions.
• The employee must occasionally lift and move up to 25 pounds.
• Duties may require sitting, standing, walking, kneeling, crouching, bending, or stooping for extended periods of time.
• Ability to monitor participants, ensure safety, and respond to signals or emergencies.

NOTE: This job announcement outlines the primary responsibilities, but there’s always room to grow and shine as part of our team. This position may be involved in additional exciting projects as assigned.

We are committed to fostering a diverse and inclusive workplace. We encourage qualified individuals from all backgrounds, including women, minorities, individuals with disabilities, and veterans, to apply. Our organization values the unique perspectives and experiences that a diverse workforce brings, and we are dedicated to creating an environment where everyone feels valued and respected.

Salary : $15 - $17