What are the responsibilities and job description for the Customer Outreach Specialist position at Any Hour Group?
Bumble Breeze is a residential service company specializing in Plumbing, Heating & Air and has been in business since 2018. We provide a great environment and culture focused on growth, development, and retention. We continue to grow every year and are looking for full-time employees to join our team.
Our Customer Outreach Specialist play a vital role in ensuring customer satisfaction by addressing inquiries, resolving issues, and scheduling timely assistance for repairs, installations, or maintenance. They serve as the initial point of contact for clients, handling calls, emails, and live chats. Our representatives must communicate clearly, demonstrate empathy, and ensure that all customer concerns are handled professionally, while also maintaining accurate records of interactions and coordinating with service technicians to deliver seamless service experiences.
Apply for additional details!
We offer:
- Health benefits including medical, dental, vision, life insurance, & long and short-term disability insurance
- 401(k) retirement with company match
- Weekly pay with incentives and bonuses
- Company events & parties for individuals & families
- Holiday pay, vacation pay, & paid time off
- Paid Training
- And much more...
There is room to grow for the right candidate. We look forward to hearing from you.
Qualifications:Job Requirements:
- Pre-employment background check
- Pre-employment drug screen
- Valid drivers license
- Have and maintain a clean driving record