ServiceNow Architect

ServiceNow Architect
Location : Washington, DC
Duration : 6 Months

Job Description :
Need 10 Years exp as a ServiceNow Architect
Own ServiceNow platform architecture, roadmap, and design standards.
Lead alignment across applications, infrastructure, and services.
Architect integrations (directory/identity, monitoring/event management, ERP/finance, endpoint management tools).
Establish and enforce development best practices: security, ACL/RBAC, Flow Designer, ATF, release pipelines.
Guide product owners, developers, and admins; approve solution designs.
Ensure performance, scalability, and upgrade readiness.
Build dashboards that show operational value and outcomes (not just activity).
Reduce technical debt; streamline change/incident/problem workflows.
Required Skills/Certifications:
•    ServiceNow Certified System Administrator (CSA)
•    Minimum 7 years of ServiceNow experience.
•    3 years acting as a ServiceNow Architect or Design Authority.
•    Deep expertise in:
o    ITSM (Incident/Problem/Change/Request)
o    ITOM
o    ITAM
o    Security operations 
o    Strategic portfolio management 
o    Integration Hub & Flow Designer
•    Strong understanding of non-functional requirements: performance, security, upgradeability, and release management.
•    Proven experience leading cross-functional delivery teams.
Preferred Experience
•    ServiceNow support for a large enterprise or public-sector environment
•    Platform automation: Automated Test Framework (ATF), pipelines, CI/CD
•    Service Mapping, ITOM, Performance Analytics
Preferred (any of the following):
•    Certified Implementation Specialist (CIS) — ITSM / Discovery / CMDB / CSDM
•    Certified Application Developer (CAD)
•    Certified Technical Architect (CTA) – highly preferred
•    ITIL v4 Foundation or higher.

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