What are the responsibilities and job description for the IT Support Specialist (W2) || Washington, DC (Onsite) position at Anveta Inc?
Job Details
IT Support Specialist
Location : Washington, DC(Onsite)
Duration : 6 Months
Need Local s
Job Description :
- Minimum 7 years of IT support Specialist
- Deep understanding of M365 hybrid environments, Entra ID, SSO, and MFA
- Proficiency in Windows troubleshooting and device support
- Skilled in Microsoft 365 administration: Exchange Online, Teams, SharePoint, OneDrive, Groups
- Experience with Adobe, Power BI, Power Automate, Visio, Planner, Project
- Experience installing, configuring, and supporting laptop and mobile devices.
- Experience with remote support tools (Remote Desktop, Zoom, MS Teams)
- Knowledge of cloud security best practices and compliance
- Experience supporting a hybrid work environment that includes support of staff deployed worldwide
- Strong communication and interpersonal skills
- Ability to work under deadlines and to adapt to changing circumstances
- Collaborative team spirit, cultural sensitivity, and a strong desire to learn
- Bachelor s degree in IT or related field; relevant certifications (e.g., CompTIA, Microsoft, ITIL) preferred
- Hardware, software, and network support for global staff
- Governance and information assurance/cybersecurity to ensure compliance with government-wide cyber-security directives and FISMA compliant reporting, as well as enterprise initiatives like cyber hygiene scans and data loss prevention
- IT service delivery to include remote technical support such as device troubleshooting, patching, IT asset provisioning, software/hardware maintenance, Audio/Video equipment, troubleshooting M365 and other software issues, and managing IT inventory
- Email support, including account creation, updates, deletions, and archiving
- IT equipment support, maintenance, repair, and replacement of IT assets
Please share the profiles to: mounika at anveta dot com
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