Sales Assistant / Outbound Caller

Sales Assistant / Outbound Caller

• Location: Pomona, CA
• Compensation: $21.00–$25.00/hour base (non-exempt) incentive structure
• Employment Type: Full-Time

About the Role

We're looking for a driven, personable Sales Assistant / Outbound Caller to join our team and take ownership of a mission-critical function: generating opportunities every single day.

This role is built for someone who thrives on the phone, isn't afraid of rejection, and gets energy from turning a cold lead into a warm conversation. You'll be the engine behind our sales pipeline — reactivating dormant accounts, qualifying new leads, and making sure no past quote or opportunity falls through the cracks.

What You'll Do

• Outbound Calling: Proactively call existing leads, dormant accounts, and prospect databases to generate new opportunities.
• Lead Qualification & Appointment Setting: Identify promising leads and set qualified appointments for the sales team.
• Follow-Up: Stay on top of past quotes and open opportunities, making sure nothing goes cold.
• Quote Preparation & Sales Admin: Assist with preparing materials quotes and supporting day-to-day sales administration.
• In-House Marketing Support: Support the growth of our in-house marketing efforts, and qualify new leads generated from in-house campaigns before routing them to the appropriate department.

What We're Looking For

• A confident, clear communicator who is comfortable making a high volume of outbound calls and emails.
• Someone organized and detail-oriented — able to track leads, quotes, and follow-ups without letting anything slip.
• A self-starter who takes ownership of daily opportunity generation as a personal metric of success.
• Prior experience in outbound sales, appointment setting, or lead generation is a plus, but strong communication skills and a willingness to learn matter most.
• Comfort with sales/CRM tools and basic quote or proposal preparation.

Software & Skills

• CRM: Comfortable working in HubSpot (or similar CRM) to log calls, track leads, and manage the pipeline.
• Dialer / Phone Systems: Experience with outbound dialer or VoIP calling platforms (e.g., Dialpad) is a plus.
• Microsoft Office / Google Workspace: Solid working knowledge of Excel/Sheets and Word/Docs for quote prep and sales admin.
• Quote / Proposal Tools: Comfortable following a quote template and assembling materials pricing accurately.
• E-Signature Platforms: Familiarity with tools like Adobe Sign is a plus.
• General Tech Comfort: Able to quickly learn new software and manage multiple systems (CRM, email, spreadsheets) at once without losing track of leads.

Compensation & Growth

• Base pay: $21.00–$25.00/hour
• Room to grow: This role is a launchpad, not a ceiling. Team members who perform well and master the fundamentals — outbound calls, email outreach, and industry/product lingo — will have real opportunities for promotion and advancement within the company as we continue to build out our sales and marketing functions.

Pay: $21.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Paid time off
• Vision insurance

Application Question(s):

• 1. Walk me through a typical day of outbound calling in your last role — how many calls, and what were you selling or setting up?"
• 2. What's your process for qualifying a lead before you pass it on or set an appointment?
• 3. How do you keep track of your calls, follow-ups, and pending quotes so nothing slips?
• Have you worked with quotes, proposals, or sales admin before? Walk me through what that looked like.
• What is your desired compensation?

Language:

• Spanish (Preferred)

Work Location: In person

Salary : $21 - $25