Beverage Manager

Who WE are:

Our mission is to be Chicagoland’s premier gaming and entertainment destination, celebrated for unparalleled hospitality and an unforgettable guest experience. We’re not just a casino—we’re a community where our team members thrive, with countless opportunities for career growth and a workplace culture centered on inclusivity and fun. As we continue to elevate our standards of excellence, we seek dynamic, coachable individuals who are passionate about hospitality and eager to grow with us. At American Place Casino, every moment is crafted to delight, every opportunity is a pathway to success.

Who WE are looking for:

The Beverage Manager is responsible for overseeing all beverage operations throughout American Place Casino, ensuring exceptional guest service, operational efficiency, and compliance with all regulatory requirements. This role leads beverage team members, manages inventory and cost controls, and drives revenue through innovative beverage programming and high service standards.

What is expected of YOU:

Leadership & Team Management

• Train, coach, and develop beverage team members, including bartenders, barbacks, and supervisors

• Foster a positive, high-performance culture aligned with company values

• Create and manage staff schedules to ensure proper coverage and efficiency

• Conduct performance evaluations and provide ongoing feedback

Operations Management

• Oversee daily beverage operations across all outlets, including bars, lounges, and gaming floor service

• Ensure consistent execution of service standards and guest experience excellence

• Maintain compliance with all health, safety, and alcohol service regulations

• Collaborate with other departments to support overall casino operations

Financial & Inventory Control

• Manage beverage budgets, including labor and cost of goods sold (COGS)

• Monitor inventory levels, ordering, and vendor relationships

• Implement and maintain inventory control procedures to minimize waste and loss

• Analyze sales reports and identify opportunities to increase revenue and profitability

Guest Experience

• Ensure all guests receive prompt, courteous, and personalized service

• Address and resolve guest concerns or complaints in a timely and professional manner

• Develop beverage menus, promotions, and special events to enhance guest engagement

Compliance & Safety

• Ensure adherence to all local, state, and federal alcohol laws and gaming regulations

• Maintain cleanliness and organization of all beverage areas

• Enforce responsible alcohol service and team member safety protocols

Experience YOU will need:

• College degree preferred

• Minimum of 5 years of experience in a multi-unit food and beverage operations or casino/hotel operations

• Must have a thorough knowledge of standards for all aspects of F&B service, storeroom procedures, and cooking methods

• Must be highly organized and detail-oriented

• Must be familiar with all equipment used in F&B outlets

• Must be computer literate

• May be exposed to casino-related environmental factors such as second-hand smoke, bright lights and excessive noise, and to commercial kitchen environmental factors

• Must be able to stand and walk for extended periods of time. Other physical demands of this job may include but are not limited to: sitting, bending, lifting, reaching, pulling/pushing, kneeling and squatting

• Able to handle high volume and stressful situations

• Bilingual preferred

Physical Requirements:

• Must be able to stand and walk for extended periods of time

• Frequently speak, read, write, stand, walk, bend and stoop

• Ability to occasionally lift and carry materials up to 30 pounds

Certificates, Licenses, Registrations:

• Able to obtain/maintain necessary licenses and/or certifications as required by local gaming regulations

Benefits/Perks:

• Medical, Dental, Vision

• 401K: Matches 50% of your contribution, up to 4% of eligible contribution

• Educational Tuition Reimbursement

• Paid Time Off

• Ventra Program, EAP programs, etc.

Salary Range:

• $60,000-$97,500

Company Statement on EOAA:

American Place Casino is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.