What are the responsibilities and job description for the Surveillance Operator position at American Place Casino - Waukegan, Illinois?
Who WE are:
Our mission is to be Chicagoland’s premier gaming and entertainment destination, celebrated
for unparalleled hospitality and an unforgettable guest experience. We’re not just a casino—we’re a community where our team members thrive, with countless opportunities for career growth and a workplace culture centered on inclusivity and fun. As we continue to elevate our standards of excellence, we seek dynamic, coachable individuals who are passionate about hospitality and eager to grow with us. At American Place Casino, every moment is crafted to delight, every opportunity is a pathway to success.
Who WE are looking for:
We’re looking for an individual who can perform in a team environment. This individual should show an exceptional attention to detail, and a commitment to integrity. This role needs you to be able to protect the assets and limit the liabilities of the casino through our surveillance system. You’d be handling requests and observing day to day operations with an open mind, with an emphasis on accuracy and integrity
Job titles similar to this role include:
Loss prevention/ Asset protection
Security
Law Enforcement
What is expected of YOU:
As a Surveillance Operator, you'll monitor live and recorded video feeds throughout the casino, reporting any suspicious activities or policy violations. Collaborate with security teams, law enforcement, and other departments to resolve incidents objectively. Maintain accurate logs and handle sensitive information confidentially. Work effectively in a team to ensure comprehensive surveillance coverage and support casino operations as assigned.
Experience YOU will need:
High School Diploma or GED
Basics of Microsoft Office (required)
Basic computer skills (required)
CCTV (preferred)
Physical Requirements:
Sit or stand for extended periods of time.
Ability to lift or move approximately 25 pounds or more at a time.
Certificates, Licenses, Registrations:
- Able to obtain/maintain necessary licenses and/or certifications as required by local gaming regulations.
Benefits/Perks and Salary:
Medical, Dental, Vision
Matches 50% of your contribution, up to 4% of eligible contribution
Educational Tuition Reimbursement
Paid Time Off
Ventra Program, EAP programs, etc.
Salary Range:
$19 - $30
Company Statement on EOAA:
American Place Casino is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
Salary : $19 - $30