What are the responsibilities and job description for the Dental Front Office Receptionist - Part Time position at American Dental Companies?
Location: Dental Innovations - Mesa (160 S Power Rd, Mesa, AZ 85206)
Position Type: Part-Time
Schedule: 2 - 3 Days per Week (Monday - Thursday operating hours | 7:00 AM - 3:00 PM | Fridays Closed!)
Pay Rate: $22.00 - $24.00 / hour Monthly Team Performance Bonus Potential
About Dental Innovations - Mesa
At Dental Innovations, we provide comprehensive, patient-centered dentistry in a warm, state-of-the-art office located at 160 S Power Road in Mesa. Led by experienced clinicians including Dr. Jeffrey Evers, our practice combines advanced dental technology with a gentle, family-oriented approach to care.
Our clinic operates on a highly desirable Monday through Thursday schedule (7:00 AM - 3:00 PM), giving our team early afternoons and every Friday, Saturday, and Sunday off! We pride ourselves on creating a comfortable, welcoming environment for our patients and a supportive, organized atmosphere for our staff.
Position Overview
We are seeking a friendly, organized, and proactive Dental Front Office Receptionist to join our team on a part-time basis (2-3 days per week). As the primary point of contact for our practice, you will welcome patients, manage multi-line phone calls, schedule appointments, verify insurance eligibility, and collect co-pays.
If you are looking for a flexible part-time role with convenient early-day hours (7 AM - 3 PM) in a modern, technology-driven practice, this is a fantastic opportunity to join an established team!
Key Responsibilities
Patient Care & Reception:
Warmly greet patients upon arrival, manage the check-in and check-out processes, and ensure a welcoming front reception area.
Answer incoming calls, answer patient inquiries, and deliver an exceptional, patient-first customer experience.
Scheduling & Operatory Support:
Coordinate patient scheduling to optimize clinical flow and keep doctor and hygiene columns full.
Schedule follow-up visits, recall appointments, and treatment plan visits.
Insurance Verification & Billing:
Verify PPO insurance coverage and benefits prior to scheduled patient visits.
Calculate and collect patient co-pays, deductibles, and payments at time of service.
Administrative Coordination:
Maintain accurate digital patient charts, intake forms, and records in dental practice management software.
Collaborate closely with clinical assistants, hygienists, and doctors to ensure smooth daily office flow.
Qualifications
Requirements:
Minimum of 1 year of prior Dental Front Office / Reception experience (REQUIRED).
Foundational knowledge of dental terminology, insurance verification, PPO plans, and scheduling workflows.
Strong written/verbal communication, customer service mindset, and computer literacy.
Excellent organizational skills and the ability to multitask smoothly in an active practice.
Preferences:
Proficiency with dental practice management software (e.g., Denticon, Dentrix, EagleSoft).
Familiarity with patient check-in workflows and digital patient forms.
Schedule & Compensation
Part-Time Hours: 2 - 3 Days per Week (Operating shift: 7:00 AM - 3:00 PM).
Work-Life Balance: No evenings and no Friday or weekend hours!
Pay Rate: $22.00 - $24.00 / hour base rate Monthly Team Performance Bonus Potential.
Apply Today!
If you have dental front office experience and are seeking a rewarding part-time schedule with convenient early daytime hours, we would love to hear from you! Please submit your updated resume for consideration.
Salary : $22 - $24