What are the responsibilities and job description for the Sales Manager position at America's Home Place?
Company Description America's Home Place, founded in 1972 by CEO Barry Conner, is one of the largest independent custom home builders in the United States. The company is built on a “Principles Over Profit” philosophy, focusing on quality construction, fair pricing, and respectful, honest customer service. With 53 Building Centers across 12 states, America's Home Place is expanding to meet growing demand for affordable custom homes. The organization’s commitment to customer satisfaction is reflected in the work of its 475 team members and more than 4,000 trade partners. Candidates joining the company will be part of a well-established, values-driven business in the custom home building industry.
Role Description The Sales Manager is a full-time, on-site role based in Lebanon, IN, responsible for driving new home sales and managing the customer experience from initial contact through contract signing. This position involves meeting with prospective customers, understanding their needs and budget, presenting custom home options, and guiding them through the design and pricing process. The Sales Manager will follow up on leads, maintain a robust sales pipeline, and collaborate with construction and design teams to ensure accurate expectations and smooth project handoffs. Daily responsibilities include preparing sales proposals, conducting model and site visits, maintaining detailed records in the CRM, and reporting on sales performance and local market trends. The role also includes mentoring team members, upholding company values in all customer interactions, and representing America's Home Place at community events and industry gatherings.
Qualifications
- Sales and customer relationship skills: experience in consultative selling, lead management, negotiation, and closing deals within residential construction or a related industry.
- Communication and interpersonal skills: strong presentation abilities, active listening, clear written communication, and the capacity to build trust with diverse customers and partners.
- Business and organizational skills: proficiency with CRM tools, pipeline management, forecasting, and maintaining accurate documentation and reports.
- Market and product knowledge: understanding of home building processes, local real estate and construction markets, and basic pricing and budgeting concepts.
- Leadership and teamwork: ability to collaborate with construction, design, and trade partners, support team goals, and model ethical, principle-driven behavior.
- Relevant experience: prior success in sales or sales management, ideally in home building, real estate, or another high-value, customer-focused industry.
- Education and other requirements: high school diploma required; bachelor’s degree in business, marketing, or a related field preferred; valid driver’s license and ability to work on-site in Lebanon, IN.