Customs Brokerage Manager

Customs Brokerage Manager

Location: Dallas, TX

Licensed Customs Broker (LCB) Preferred

The start of a new year is often when experienced customs and trade compliance professionals reassess authority, accountability, and the strength of the platform they operate within. This Customs Brokerage Manager role has been approved as part of a structured growth plan in the Dallas market and is positioned for a senior customs professional with both technical depth and leadership capability.

The role combines hands-on U.S. customs brokerage activity with operational oversight, supporting compliant import execution while strengthening process control, audit readiness, and team performance.

Role Overview

• Senior customs-focused role with operational and people-management responsibility
• Oversight of U.S. customs clearance activity across air and ocean freight
• Dallas-based position supporting import compliance, brokerage accuracy, and operational governance
• Hands-on execution alongside supervisory and process ownership

Key Responsibilities

• Manage end-to-end U.S. customs clearance processes in accordance with CBP regulations
• Prepare, review, and submit customs entries with a strong emphasis on accuracy and compliance
• Classify goods using the HTSUS and determine applicable duties, taxes, and PGA requirements
• Act as escalation point for customs holds, exams, audits, and compliance matters
• Oversee operational workflows, SOP adherence, and quality control standards
• Lead, train, and support customs and operations staff to ensure consistent performance
• Liaise with CBP, carriers, vendors, and internal stakeholders as required
• Maintain audit readiness and support internal and external compliance reviews

Required Experience

• Demonstrated experience in U.S. customs brokerage and import operations
• Licensed Customs Broker (LCB) preferred
• Strong working knowledge of CBP regulations, HTS classification, valuation, and recordkeeping
• Experience leading or supervising customs and operational teams
• Ability to remain hands-on while maintaining managerial accountability
• Familiarity with air and ocean freight operations within a forwarding environment

Compensation and Positioning

• Competitive base salary aligned with Dallas market benchmarks
• Leadership role with clear compliance ownership and operational authority
• Stable platform with long-term growth and progression potential

Why This Role

• Opportunity aligned with ongoing operational and compliance expansion
• Balanced blend of customs expertise and operations management responsibility
• Clear mandate around accuracy, governance, and process improvement
• Senior role without unnecessary corporate layers

This role is well suited to experienced customs professionals in the Dallas market who are open to a confidential discussion around increased responsibility, compliance leadership, and operational influence within a stable and growing platform.