What are the responsibilities and job description for the Client Account Representative position at Alphabe Insight Inc?
Company Description
GG Media is a dynamic and growing production-focused company committed to delivering high-quality content and operational excellence. We work behind the scenes to support creative and production workflows with precision, organization, and professionalism. Our team values reliability, collaboration, and continuous improvement, creating an environment where individuals can grow and contribute meaningfully to ongoing projects.
Job Description
As a Client Account Representative, you will serve as a key point of contact between the company and its clients. This role focuses on managing client accounts, maintaining clear communication, and ensuring a high level of service throughout every interaction. You will work closely with internal teams to support client needs, track account activity, and contribute to long-term client satisfaction and retention.
This position is ideal for individuals who enjoy working with people, solving problems, and building professional relationships.
Responsibilities
Act as the primary contact for assigned client accounts
Maintain accurate records of client interactions and account activity
Provide clear and professional communication regarding services and updates
Support clients by identifying needs and coordinating internal resources
Assist with account follow-ups, reporting, and ongoing service coordination
Ensure a consistent and positive client experience
Collaborate with team members to improve account processes and efficiency
Qualifications
Strong verbal and written communication skills
High level of organization and attention to detail
Professional demeanor and client-focused mindset
Ability to manage multiple accounts and priorities effectively
Comfortable working in a structured, fast-paced environment
Willingness to learn, adapt, and grow within the role
Additional Information
Competitive salary ($55,000 – $59,000 per year)
Growth opportunities within the company
Structured training and ongoing professional development
Supportive and professional work environment
Long-term career stability and advancement potential
Salary : $55,000 - $59,000