What are the responsibilities and job description for the Events Operations Coordinator position at Allied Resources Technical Consultants?
Our client is seeking a highly organized and detail-oriented Events Operations Coordinator to provide operational and administrative support across a variety of key initiatives, including trade shows, customer conferences, and internal events. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys managing logistics, and is passionate about delivering exceptional event experiences.
Remote with some travel.
Responsibilities-
Trade Show Support
- Coordinate staff travel logistics, including flights and accommodations
- Create and manage travel arrangements using Navan
- Track travel bookings and event logistics in spreadsheets
- Assist with staff registration and badge management
- Support the creation of pre-event materials, presentations, and "Know Before You Go" communications
- Coordinate post-event activities, including fulfillment and shipment of giveaways
Customer Conference Support
- Coordinate travel logistics for event staff
- Manage staff hotel room blocks using Passkey
- Process hotel booking requests and changes
- Assist with attendee customer service inquiries, including:
- Registration updates
- Refunds and cancellations
- Name transfers
- General event questions
- Support event management activities within Cvent, including:
- Registration reporting
- Speaker and partner registration tracking
- Event app testing and quality assurance
- Agenda and room assignment cross-checks
Administrative & Event Operations Support
- Assist with swag and promotional item orders
- Support future trade show research and evaluation
- Maintain event documentation and operational tracking tools
- Provide general administrative support to the Events team as needed
Qualifications-
- Strong organizational skills and exceptional attention to detail
- Ability to manage multiple priorities simultaneously
- Self-starter with the ability to work independently
- Excellent written and verbal communication skills
- Proficiency with Google Workspace (Docs, Sheets, Drive)
- Experience supporting events, conferences, meetings, or trade shows preferred
- Experience with platforms such as Cvent, Passkey, and/or Navan is a plus
Equal Employment Opportunity (EEO) Statement:
Our client is an equal opportunity employer and complies with all applicable federal, state, and local employment laws. They are committed to creating an inclusive environment and do not discriminate based on age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender identity, disability, veteran status, or any other protected status.