Assistant Account Executive/Property Manager

SUMMARY/OBJECTIVE

We are seeking an organized, proactive, and customer-focused individual to join our residential management team as an Assistant Account Executive. This role supports the Account Executive and property management office in the effective and efficient operation of one or more residential properties. The Assistant Account Executive is responsible for ensuring positive resident relations, maintaining administrative and financial documentation, and coordinating with internal staff, vendors, and external partners to provide superior service to all residents.

RESPONSIBILITIES

• Maintain professional and courteous relationships with shareholders, unit owners, and residents.
• Address resident concerns and service requests in a timely and effective manner, notifying the Account Executive of any critical issues.
• Coordinate and organize projects and mass communications, including annual meeting arrangements and community mailings.
• Update and maintain critical resident information, including emergency contact lists, phone directories, and owner databases.
• Ensure effective communication between residents, building staff, and management teams.
• Answer and follow up on calls, emails, and inquiries from residents and vendors.
• Organize and maintain property files, databases, and documentation for internal and regulatory use.
• Support Accounts Payable and Receivable processes by managing invoices, checking requests, and vendor inquiries.
• Schedule meetings, reserve spaces, and assist with conference call arrangements for Board and management use.
• Manage and maintain property records including meeting minutes, leases, bylaws, bank statements, and tax documentation.
• Assist in coordinating the Annual Real Property Income & Expense Statements and NYC Real Estate Tax Abatement programs.
• Maintain accurate records for building amenities (e.g., fitness centers, bike storage) and ensure appropriate billing and tracking.
• Interact with Board Members, vendors, contractors, auditors, and residents in a professional and responsive manner.
• Perform additional duties and responsibilities as assigned by the Account Executive or management team.

QUALIFICATIONS

• Bachelor’s degree preferred.
• 1–3 years of administrative experience in the property management or customer service/hospitality industries.
• Knowledge of NYC real estate and cooperative/condominium environments preferred.
• Strong verbal and written communication skills.
• High proficiency in Microsoft Office (Word, Excel, Outlook); familiarity with property management systems is a plus.
• Ability to multi-task effectively and manage time in a fast-paced, high-demand environment.
• Exceptional customer service and interpersonal skills with the ability to remain professional under pressure.
• Self-motivated, detail-oriented, and eager to grow within a collaborative, team-based environment.
• Interest in learning building systems and advancing in the field of property management; certifications in progress or completed are a plus.

Salary range: $65,000.00 - $75,000.00 per year.

Salary commensurate with experience

PTO/Medical/Dental/Vision/401K plans offered

Allied Partners Residential Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Allied Partners Residential Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.