What are the responsibilities and job description for the Service Administrator position at Alliance of Professionals & Consultants, Inc. (APC)?
Job Description
Job Title: Service Administrator
Type of Engagement: 3-month contract to hire (Not open to 3rd party C2C consultants. Visa sponsorship is not available)
Work Location: Onsite position in Avondale, AZ
Job Overview
We are seeking a Service Administrator to support our operations team. This role involves creating and managing work orders, dispatching jobs to technicians, preparing customer estimates, and closing invoices. Strong customer service skills are essential.
Essential Job Responsibilities
A reasonable estimate of the pay for this role is $23.00 per hour. The disclosed pay range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The compensation decisions are dependent on the facts and circumstances of each case, such as skills and experience levels.
Meet APC
APC is a professional staffing and services organization focused on engaging people and positively impacting lives. As “Professionals serving Professionals”®, we take pride in providing our employees and contractors with the highest level of customer service and support.
APC is committed to creating a diverse work environment and is proud to be an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, genetics, or veteran status.
Job Title: Service Administrator
Type of Engagement: 3-month contract to hire (Not open to 3rd party C2C consultants. Visa sponsorship is not available)
Work Location: Onsite position in Avondale, AZ
Job Overview
We are seeking a Service Administrator to support our operations team. This role involves creating and managing work orders, dispatching jobs to technicians, preparing customer estimates, and closing invoices. Strong customer service skills are essential.
Essential Job Responsibilities
- Serves as first point of contact with customer to promote quality customer service and assist with increasing business within the branch location.
- Serves as the first point of contact with customers either on the phone or at the branch, developing positive relationships with key customers. Assesses customers needs and gathers pertinent information.
- Creates basic work orders in appropriate systems
- Provides some status updates to customers, as requested
- Prior experience in customer service.
- Background in automotive or industrial service environments.
- Experience as an automotive technician or in automotive/industrial customer support.
A reasonable estimate of the pay for this role is $23.00 per hour. The disclosed pay range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The compensation decisions are dependent on the facts and circumstances of each case, such as skills and experience levels.
Meet APC
APC is a professional staffing and services organization focused on engaging people and positively impacting lives. As “Professionals serving Professionals”®, we take pride in providing our employees and contractors with the highest level of customer service and support.
APC is committed to creating a diverse work environment and is proud to be an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, genetics, or veteran status.
Salary : $23
