What are the responsibilities and job description for the Manager of Tax Operations position at Alliance of Professionals & Consultants, Inc. (APC)?
Job Description
Job Title: Manager of Tax Operations
Type: Direct Hire
Work Location: Onsite position located in Charleston, SC
Job Overview
Our client is seeking a manager and senior tax preparer to oversee locations in Summerville, Goose Creek and Moncks Corner. Must be self-motivated, detail oriented and committed to quality and exemplary customer service.
Under general supervision and in accordance with established company policies and procedures, the Manager of Tax Operations participates in the management activities, staffing, productivity, tax prep work and marketing for various offices within an assigned district. You will learn the business from the ground up providing real business leadership development and experience as well as deep understanding of critical components of business success (recruitment/retention strategies, marketing, employee development, operations, training, profitability, team leadership). This position manages the day-to-day activities of seasonal team members assigned to approximately four (4) or more stores and/or kiosk locations. Drives the operation at each location to maximize the efficiency of Tax Preparer work and increase revenue and office profitability.
Essential Job Responsibilities
A reasonable estimate of the Base Salary for this role is $50,000 - $75,000 per year. The disclosed pay range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The compensation decisions are dependent on the facts and circumstances of each case, such as skills and experience levels.
Job Title: Manager of Tax Operations
Type: Direct Hire
Work Location: Onsite position located in Charleston, SC
Job Overview
Our client is seeking a manager and senior tax preparer to oversee locations in Summerville, Goose Creek and Moncks Corner. Must be self-motivated, detail oriented and committed to quality and exemplary customer service.
Under general supervision and in accordance with established company policies and procedures, the Manager of Tax Operations participates in the management activities, staffing, productivity, tax prep work and marketing for various offices within an assigned district. You will learn the business from the ground up providing real business leadership development and experience as well as deep understanding of critical components of business success (recruitment/retention strategies, marketing, employee development, operations, training, profitability, team leadership). This position manages the day-to-day activities of seasonal team members assigned to approximately four (4) or more stores and/or kiosk locations. Drives the operation at each location to maximize the efficiency of Tax Preparer work and increase revenue and office profitability.
Essential Job Responsibilities
- Builds a positive team environment, provide employee training, and ensure accountability standards met.
- Monitors associate performance to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors, or problems.
- Maintains extensive knowledge of personal income tax returns to include those involving trusts and/or partnerships.
- Creates, reviews and approves work schedules and timecard approvals, monitors time tracker during all shifts, works with Human Resources on any employee relations issues or complaints and training.
- Drives the operation at each location to maximize the efficiency of Tax Preparer work and increase revenue and profitability.
- Works directly with the Franchisee to market products and services.
- Audits associate performance to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
- Monitors holds/voids/rejects, discount reports and productivity reports for assigned store group. Responsible for meeting all assigned goals including, but not limited to retention, new client growth, tax return count, discounts, revenue, cash control and tax return count in assigned area.
- Ensures the cleanliness and maintenance of all offices are in accordance with the lease terms and with the policies and procedures.
- Completes annual 18-hours of continuing education and ability to meet all other IRS and applicable state requirements.
- Demonstrates ability to work independently with minimal supervision.
- Resilient under stress in fast paced environment.
- Active PTIN.
- Must pass background screening.
- Must successfully complete the Tax Season Aptitude Test or Fundamentals of Tax Preparation Course
- Must possess reliable transportation, insurance, and a driver’s license in good standing
- Management: 3 years
- Tax Preparation: 3 - 5 years
- Management: 5 years
- Enrolled Agent credentials
A reasonable estimate of the Base Salary for this role is $50,000 - $75,000 per year. The disclosed pay range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The compensation decisions are dependent on the facts and circumstances of each case, such as skills and experience levels.
Salary : $50,000 - $75,000
