What are the responsibilities and job description for the Receptionist position at Alera Group?
Kaplansky Insurance, an Alera Group company, is looking for a Receptionist for our Dorchester office. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team – joining us may be the perfect fit for you!
Alera Group was founded in 2017 and has grown to become the 15th largest broker of US business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.
Since 1974, Kaplansky built and continues to establish ourselves as the agency that delivers an exceptional customer experience, choice, and reliability. At Kaplansky, we don’t just sell insurance. We work closely with clients to help them make meaningful and informed decisions every day when it comes to protection and their future.
RESPONSIBILITIES
- Answering incoming telephone calls, determining purpose of callers, and forwarding calls to appropriate personnel or department
- Taking and delivering messages or transferring calls to voicemail when appropriate personnel are unavailable
- Answering questions about organization and provides callers with address, directions, and other information requested.
- Receives, sorts and distributes mail.
- Support administrative and special projects requirements, as assigned.
- Other duties as assigned.
QUALIFICATIONS
- Proficiency in Microsoft Office Suite
- Professional
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
- EPIC experience a plus!
BENEFITS
Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.
If you're a California resident, please read the California Consumer Privacy Act prior to applying.
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