Assistant Manager

Company Description

Founded in 1972, the ALDO Group is a global leader in fashion retail, specializing in stylish and accessible footwear and accessories. With its head office in Montreal, the company operates over 1,500 stores worldwide under its signature banners: ALDO and Call It Spring. ALDO is committed to diversity, inclusion, and environmental sustainability, being the first fashion footwear and accessories company globally to achieve climate-neutral certification in 2018. Guided by a strong set of values, the organization promotes love, confidence, and belonging while encouraging positive societal change.

Role Description

The Assistant Manager will play a key role in supporting the day-to-day operations of the ALDO store located in Newark, DE. This is a full-time, on-site role requiring the individual to lead by example in delivering exceptional customer service, driving sales performance, and ensuring operational efficiency. Responsibilities include supervising team members, implementing sales strategies, managing inventory, monitoring store performance, and upholding company standards and policies. This role also involves coaching team members and fostering a collaborative, inclusive work environment.

Qualifications

• Strong leadership, team management, and conflict resolution skills
• Proficiency in sales techniques, customer service, and upselling strategies
• Ability to analyze store performance metrics and execute actionable insights
• Experience in inventory management, merchandising, and operational efficiency
• Excellent communication, interpersonal, and problem-solving abilities
• Flexibility to work in a fast-paced retail environment, including weekends and holidays
• Prior experience in retail store management is highly preferred
• High school diploma or equivalent is required; a degree in Business or a related field is a plus
• Passion for fashion and commitment to fostering a diverse and inclusive team