Automotive Sales Consultant

Job description

Al Piemonte Buick GMC is growing & seeking experienced Sales Representatives to join our Team! In this role, you will be responsible for providing exceptional customer service while guiding clients through the car purchasing process. Your ability to build relationships and understand customer needs will be key to your success in driving sales and ensuring customer satisfaction.

Job Title: Automotive Sales Consultant

Essential Duties

• Writes complete sales orders and processes paperwork in accordance with dealership policies.
• Utilizes dealership sales control and follow-up systems.
• Attends product and sales training courses as requested by Management Team.
• Keeps up-to-date on new products and services within the industry.
• Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
• Maintains a prospect development system in VIN Solutions.
• Conducts business in an ethical and professional manner.
• Satisfies the transportation needs of vehicle purchasers.
• Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot.
• Assists customers in selecting a vehicle by asking questions and listening carefully to their responses.
• Explains fully product performance, application and benefits to prospects.
• Describes all optional equipment available for customer purchase.
• Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer prior to test drive.
• Exhibits high level of commitment to customer satisfaction.
• Knows and understands the federal, state, and local laws which govern retail automobile sales.
• Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.
• Keeps abreast of new products, features, accessories, etc., and their benefits to customers.
• Knows and understands equity and values, and is able to explain depreciation to the customer.
• Ensures that the sales manager has an opportunity to meet each customer.
• Prepares sold vehicles for customer delivery prior to customer arrival.
• Delivers vehicles to customers, ensuring that the customer understands the vehicle's operating features.
• Introduces customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.
• Schedules first service appointment.
• Follows up on all post-delivery items, tag/title work, “we-owes” and special requests to be sure that all customer expectations are met.
• Reviews and analyzes actions at the end of each day, week, month and year to determine how to better utilize time and plans more effectively.
• Attends sales meetings.
• Maintains professional appearance.
• Completes all GM Center of Learning Training as required.
• Other tasks as assigned.
• Valid Driver's License Required.

Job Type: Full-time

Pay: $54,000.00 - $200,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Referral program
• Vision insurance

Supplemental Pay:

• Bonus pay
• Commission pay

Ability to commute/relocate:

• Elmhurst, IL 60126: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

Job Type: Full-time

Pay: $54,000.00 - $200,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Paid training
• Referral program
• Vision insurance

Experience:

• Automotive sales: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Elmhurst, IL 60126 (Required)

Work Location: In person

Salary : $54,000 - $200,000