What are the responsibilities and job description for the Observability Monitoring Tools Engineer - Dynatrace position at Akkodis?
Akkodis is seeking Observability Monitoring Tools Engineer for a Contract job with a client in Charlotte, NC/Plano, TX - Hybrid (3 days on site in a Week). Ideally looking for applicants with a solid background in the financial services industry.
Pay: $70-73/hour – All Inclusive; The rate may be negotiable based on experience, education, geographic location, and other factors.
Monitoring Tools Engineer
We are seeking an experienced Monitoring Tools Engineer to support and enhance bank-wide monitoring platforms. This role focuses on improving monitoring and operational readiness by implementing accurate thresholds, alerts, and dashboards. You will serve as a trusted technical resource and thought leader, ensuring issues can be detected and diagnosed earlier—reducing mean time to repair (MTTR) and preventing incidents from reaching production.
This role requires deep expertise in enterprise-class monitoring tools, strong collaboration with application and production support teams, and the ability to drive adoption of monitoring best practices across the organization. The right candidate will be instrumental in advancing proactive monitoring capabilities and enabling applications to run more reliably than ever before.
Key Responsibilities
• Implement and manage Dynatrace monitoring across a large portfolio of applications
• Implement and manage Dynatrace Synthetic Monitoring
• Implement and manage Splunk monitoring across the same large portfolio of applications
• Design, configure, and optimize monitoring events, alerts, dashboards, and thresholds
• Partner with Production Support and Engineering teams to maximize the value of monitoring tools
• Provide guidance to application teams on instrumentation and monitoring strategy
• Lead demos, training sessions, and knowledge-sharing forums to drive adoption
• Develop supporting documentation and training materials
• Ensure monitoring supports effective incident management and operational processes
Required Experience and Qualifications
• 3 years of hands-on experience configuring and troubleshooting Dynatrace components
• 3 years of hands-on experience configuring and troubleshooting Splunk components
• Experience with operational scripting and process improvement
• Strong understanding of application architecture, databases, networking, and system interdependencies
• Familiarity with IT operations processes (e.g., ITIL)
• Experience with both Unix and Windows operating systems
• General knowledge of:
o Large-scale data sets
o DNS and BIND
o IPsec VPNs and NAT
o Windows Batch, VBScript, PowerShell, or vSphere PowerCLI
Preferred Qualifications
• Background as a Systems Administrator (SA), DBA, or Middleware Engineer
• Experience supporting enterprise-scale, globally distributed environments
Key Competencies
• Strong written and verbal communication skills
• Ability to influence, facilitate, and collaborate across teams
• Detail-oriented with strong organizational skills
• Proven ability to work independently and manage multiple priorities
• Team-oriented and comfortable working in a multicultural, global environment
• Proactive, adaptable, and results-driven mindset
If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, please contact Aditya Singh at aditya.singh@akkodisgroup.com
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.akkodis.com/en/privacy-policy.
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
· The California Fair Chance Act
· Los Angeles City Fair Chance Ordinance
· Los Angeles County Fair Chance Ordinance for Employers
· San Francisco Fair Chance Ordinance
Salary : $70 - $73