EMERGENCY VEHICLE DISPATCHER

Come be a part of something big! Smart Minds, Cool Jobs and Awesome Rewards! Fueled by innovation, talent and ambition, the Air Force Civilian Service (AFCS) is seeking civilian professionals prepared to deploy war-winning capabilities for the Department of the Air Force (DAF).

The Air Force Civilian Service (AFCS) is looking for a Full-time EMERGENCY VEHICLE DISPATCHER (NK-2151-02) to work for Air Force Materiel Command (AFMC) in the 78 ABW, at Robins Air Force Base located in Warner Robins , GEORGIA. This federal job offers a rewarding and exciting career with benefits.

This job may close at any time! Apply now!!!

Relocation, Retention and Student Loan Incentives may be authorized.

• 2026 Salary Range ($40,736 - $65,599) yearly w/ locality
• Job Open Date: 3/23/2026
• Job Close Date: 3/30/2026
• Who may apply: All U.S. Citizens
  
  

RESUME: Your resume may NOT exceed two pages, and the font size should not be smaller than 10 pts. The two-page resume ensures the most relevant experience is reviewed and considered, which is a common practice in both the public and private sectors. You will not be considered for this vacancy if your resume is illegible/unreadable. Additional information on how to complete the two-page resume is located at https://help.usajobs.gov/faq/application/documents/resume/page-limit.

The primary purpose of this position is: To provide emergency police, fire, and medical services to the public by answering emergency 911 calls and responding with appropriate personnel and equipment. Maintains an accurate status of all emergency response equipment and personnel to ensure prompt and accurate response. This equipment includes police, firefighting, hazardous materials, wild land firefighting, technical rescue and ambulance services. Provides advanced emergency medical dispatch life support through pre-arrival instructions to callers.

• Provide emergency 911 and dispatching services. Determines the nature of the emergency in accordance with established guidelines. Determines the response agency and services to be rendered based upon the 911 call received and dispatches the correct emergency forces based upon the information received and dispatch center checklists.
• Performs Emergency Medical Dispatch (EMD) services to callers with medical emergencies. Verifies the location and call back number for a medical patient, and evaluates the severity of the emergency situation using EMD checklists, in accordance with national standards.
• Maintain maps, checklists and charts, including automated programs. Maintains a current automated outage status file for fire detection/suppression systems, fire hydrants, or any other system which is an impairment to fire safety and ensures senior fire officials receive current outage reports.
• Prepare and maintain reports and records relating to emergency responses. Performs Customer Service duties and operates the Unit Control Center (UCC).
  
  

Requirements

• Must be a U.S. citizen
• Designated drug testing position
• Obtain & maintain a security clearance
• May have extended/other than normal duty hours
  
  

KSAs

• Knowledge of Medical Dispatch services, 911 and emergency vehicle dispatch/communication operation, and procedures.
• Knowledge of basic computer operations to include word processing, retrieval, and input of data. A qualified typist is not required.
• Knowledge of location and availability of emergency apparatus, the kind of apparatus, and equipment needed for the emergency at hand.
  
  

Additional Position Requirments

• Must be certified by the International Fire Service Accreditation Congress as a Telecommunicate, Level 1 & II; EMD and EMD-Q certification, including initial and follow-on certification; CPR CERTIFICATION; Hazmat Awareness, all within 6 months of employment start date.
• Required to work an alternate work schedule which requires an uncommon tour of duty (including weekends and holidays).
• Required to perform critical services regardless of weather conditions or base closure and report to the duty station at the regularly scheduled work time.
• May be required to respond on off-duty time during a conflagration, stay over until an emergency has been terminated, or until properly relieved by a qualified dispatcher.
• Works in close harmony with supervisors, co-workers, and others during day-to-day routines and during emergencies. Is required to maintain good working relationships with on and off-base agencies, maintaining a consistently courteous attitude at all times. Remain calm during emergency situations.
• Subject to random drug testing.
• Must participate in exercises by relaying accurate information. Must be resourceful and alert to adequately perform duties.
• An appropriate, valid driver’s license may be required for the position.
• Training Requirements: Employee must be able to obtain/maintain certifications though DoD Firefighter Certification System, and or National Pro-Board Certifications as Emergency Telecommunicator I, II.
• This is a key position. Incumbents must be removed from their military recall status if alternatives for filling the position during an emergency are not available. Incumbents may be required to work extended and/or irregular hours during exercises or contingency situations.
  
  

Click the apply button to complete an application and upload a resume no more than 2 pages (PDF Form) and/or additional documents (Transcripts, certifications, Vet Docs (DD214), SF-50).

To receive additional information about current and future job openings with AFCS via email notification, please register at www.afciviliancareers.com and sign up to “Get Career Updates.”

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution

Equal Opportunity Employer. U.S. citizenship required. Must be of legal working age.