Café Manager

Aimé Leon Dore is seeking a dynamic Café Manager to join the team in Los Angeles, reporting directly to the Director of Food & Beverage. The Café Manager will be responsible for the management and development of their Café team, whilst ensuring an exceptional customer experience in our Café.

Duties & Responsibilities

• Oversee all Café functions including stock management, vendor relationship management and daily reporting while ensuring compliance with company procedures and policies
• Strategically recruit, train, and manage the Café team to ensure the successful day-to-day operations and guest experience, maximizing functions between Retail and Café
• Exhibit excellent organizational skills to effectively plan and execute short- and long-term projects aligned with the global strategy
• Optimize Café performance through continuous evaluation of existing processes and implement change where necessary
• Effectively manage all Café-related budgets and financial planning, reporting to the Director of Retail and Senior Management team, advising on areas of business improvement
• Uphold company standards through strong leadership, mentorship, and overall communication to the wider team
• Oversee all Health & Safety requirements to ensure compliance with local and federal regulations and a well maintained and inviting environment
• Ensure compliance with California’s Labor department regulations for the whole Café team
• Create weekly/ monthly Café schedules for the team based on business needs and in line with financial budgets and guidance
• Ensure correct timekeeping and Tip reporting for all Café employees and a timely submission to Finance and HR department according to the company's policies and local and federal regulations
• Support the team as needed in all cafe related positions
• Always demonstrate an authentic, best-in-class approach to customer satisfaction, role modelling best practices aligned with company guidelines
• Greet guests with a genuine and warm welcome
• Offer answers to questions and concerns to staff and guests with patience, confidence and professionalism
• Maintain professional image while on duty with well grooming hygiene and prescribed uniform
• Influence a fun and positive atmosphere by being approachable and professional
  
  

Qualifications

• Bachelor’s Degree preferred
• Head Barista and/or minimum 3 years’ experience in café management
• Demonstrates a passion and knowledge for specialty coffee & latte art
• Proficient in Microsoft Office products and retail business systems
• Proven ability to build, lead, manage and motivate
• Proactive and motivated individual with an ability to take initiative
• Keen attention to detail
• Excellent communication, collaboration, and delegation skills as well as good decision-making abilities
  
  

Salary Range: $65,000

Aimé Leon Dore is from Queens, NY. With a strong focus on simple yet powerful design, we are driven to create timeless work by portraying an aesthetic that is uniquely our own.

Aimé Leon Dore is from Queens, NY. With a strong focus on simple yet powerful design, we are driven to create timeless work by portraying an aesthetic that is uniquely our own.