What are the responsibilities and job description for the Remote Operations Team Lead position at AIL?
AO Globe Life is expanding its leadership team and hiring experienced professionals who are ready to mentor, develop talent, and drive results in a fully remote environment.
In this role, you’ll connect with individuals who have requested information about available benefits while also leading and developing a team focused on performance, growth, and service.
What You’ll Be Doing
Meet with clients virtually using Zoom
Walk individuals and families through available programs
Answer questions and guide clients through next steps
Maintain simple digital records and follow-ups
Deliver a professional, client-first experience
Recruit, mentor, and support team members
Lead training sessions, coaching calls, and team meetings
Set expectations and track individual and team performance
Why Leaders Apply
100% remote — lead from anywhere in the U.S.
Flexible scheduling with autonomy
Clients have already requested to be contacted
Ongoing leadership training and mentorship
Clear advancement into higher-level leadership roles
Performance-driven environment with strong growth potential
Collaborative, accountability-focused team culture
What You’ll Need
Must be authorized to work in the United States
Experience in leadership, management, or client-facing roles
Strong communication, coaching, and organizational skills
Comfortable working remotely and using digital tools
Results-driven and self-motivated
Laptop or computer with camera reliable internet
About AO Globe Life
AO Globe Life has supported working families for over 70 years, partnering with unions, credit unions, and veteran organizations nationwide. The company operates fully remotely and focuses on leadership development, service, and long-term career growth.
Salary : $95,000 - $115,000