What are the responsibilities and job description for the CSR Benefits Rep position at AIL?
AO Globe Life is seeking motivated individuals for a fully remote opportunity helping families across the United States understand and access life and supplemental insurance benefits. This role offers flexibility, comprehensive training, and long-term growth potential within a supportive, mission-driven organization.
Whether you're beginning your career or transitioning into a new field, you'll receive structured training, ongoing mentorship, and the tools needed to succeed. No prior insurance experience is required.
What You'll Gain
- 100% remote work environment from anywhere in the United States
- Flexible scheduling that supports work–life balance
- Warm client inquiries provided — no cold calling or prospecting required
- Weekly direct deposit
- Performance-based bonuses and incentives
- Unlimited earning potential through a commission-based compensation structure
- Comprehensive training, licensing support, and mentorship
- Union representation through OPEIU Local 277
- Medical reimbursement benefits and life insurance coverage
- Leadership development and advancement opportunities
- A collaborative, growth-focused team culture
What You'll Do
- Conduct virtual consultations with individuals and families through Zoom
- Learn about each client's needs, goals, and financial protection priorities
- Educate clients on available life, accident, and supplemental insurance options
- Provide personalized recommendations based on individual circumstances
- Guide clients through the enrollment process with professionalism and care
- Maintain accurate digital records and manage follow-up communication
- Provide ongoing client support and policy assistance when needed
- Build long-term relationships through consistent service and communication
- Participate in training programs, mentorship opportunities, and team development sessions
Who Thrives in This Role
- Strong communicators who enjoy helping others make informed decisions
- Self-driven professionals who work well independently in a remote environment
- Organized individuals who manage schedules and responsibilities effectively
- Adaptable learners who embrace coaching and professional development
- Goal-oriented candidates motivated by personal and financial growth
- Customer service, sales, healthcare, education, or other client-facing experience is helpful but not required
Requirements
- Authorized to work in the United States
- Must be physically located within the United States
- Reliable high-speed internet connection
- Windows-based laptop or desktop computer with webcam capability
- Eligible to obtain a Life Insurance License (licensing support provided)
Why AO Globe Life
For more than 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to provide supplemental benefits that help protect working families nationwide. Our organization is built on service, integrity, mentorship, and long-term growth.
More than a workplace, AO Globe Life is a community of professionals committed to helping others while building flexible, rewarding careers.
Salary : $95,000 - $110,000