What are the responsibilities and job description for the Security Operations Center Manager position at AGS?
Key Responsibilities
- Oversee SOC analysts and engineers, providing mentorship and performance management.
- Develop staffing plans and hiring strategies to maintain 24/7 coverage.
- Ensure timely detection, analysis, and response to security incidents.
- Maintain and improve SOC processes, playbooks, and KPIs.
- Collaborate with internal teams to enhance threat detection and response capabilities.
- Manage SOC tools for optimal performance.
- Drive automation, orchestration, and AI initiatives to improve efficiency.
- Act as a point of escalation for critical incidents.
- Provide detailed reporting and insights to clients and internal stakeholders.
Required Skills & Experience
- 5 years in SOC operations, with at least 3 years in a leadership role.
- Strong knowledge of SIEM, EDR, vulnerability management, and threat intelligence platforms.
- Familiarity with MITRE ATT&CK framework and incident response methodologies.
- Exposure to agentic AI tools.
- Excellent communication and leadership abilities.
- Ability to work under pressure and manage multiple priorities.
Workplace
- Hybrid work model: In-office M/W/Th, remote T/F.