Medical Appointment Scheduler !!! 3+ Roles Hiring Now !!!!!

Job Summary

We are seeking an experienced Medical Appointment Scheduler to support a high-volume healthcare environment in Fairfax, Virginia. The selected candidate will coordinate complex patient appointments across four specialty clinics focused on Maternal-Fetal Medicine and high-risk pregnancy care.

The ideal candidate will have at least two years of experience in medical scheduling, patient access, or healthcare administration, along with hands-on experience using Epic for patient appointment management. The successful candidate will demonstrate strong organizational skills, attention to detail, excellent communication abilities, and the ability to manage multiple scheduling priorities while delivering a high standard of patient service.

Key Responsibilities

• Schedule, coordinate, and manage patient appointments across multiple specialty medical clinics.

• Coordinate physician consultations, ultrasound appointments, and other specialty healthcare services.

• Use the Epic electronic health record (EHR) system to manage appointments, update patient information, and maintain accurate scheduling records.

• Utilize NICE systems to support scheduling workflows and patient access operations, as applicable.

• Handle incoming scheduling requests, appointment changes, cancellations, and rescheduling requirements.

• Identify and resolve appointment conflicts while ensuring appropriate coordination of patient care.

• Communicate effectively with patients, physicians, clinical teams, and administrative staff.

• Use Microsoft Teams to collaborate with healthcare professionals and internal stakeholders.

• Support centralized scheduling operations and maintain efficient appointment workflows.

• Assist Patient Access leadership with operational improvements, service quality, and revenue cycle objectives.

• Provide scheduling guidance and operational support to front-line patient access team members when required.

• Apply sound judgment, analytical thinking, and problem-solving skills to resolve complex scheduling challenges.

• Maintain patient confidentiality and comply with applicable healthcare privacy regulations, organizational policies, and procedures.

Required Qualifications

• Minimum of 2 years of experience in medical scheduling, patient access, patient registration, or healthcare appointment coordination.

• Hands-on experience using Epic EHR for patient scheduling.

• High school diploma or GED.

• Previous experience working in a hospital, medical clinic, specialty practice, or healthcare call center.

• Ability to coordinate multiple appointments and manage competing scheduling priorities.

• Proficiency in computer applications and the ability to navigate multiple systems simultaneously.

• Strong verbal and written communication skills.

• Excellent organizational, multitasking, and time management abilities.

• Demonstrated problem-solving, analytical, and decision-making skills.

• Ability to work independently and collaboratively in a fast-paced, high-volume healthcare environment.

• Strong attention to detail and commitment to patient service.

Preferred Qualifications

• Experience with NICE scheduling, contact center, or call management systems.

• Previous experience in Maternal-Fetal Medicine (MFM), OB/GYN, women's health, or other specialty medical practices.

• Experience coordinating appointments across multiple clinics or provider locations.

• Background in centralized patient scheduling or healthcare call center operations.

• Familiarity with patient access workflows, referral coordination, and revenue cycle processes.

• Experience supporting clinical and administrative teams in a hospital or specialty healthcare setting.

Key Skills

• Medical Appointment Scheduling

• Patient Access Services

Ageatia was built on the principle of becoming a leading provider of workforce solutions for clients and candidates across the Engineering, Healthcare, Scientific and Information Technology industries. As we grow and evolve, we recognize our differentiation lies not just in traditional staffing, but in true partnerships and collaboration on hiring solutions.

We bring value to our talent by helping them identify their individual skills and aptitudes, matching them with opportunities to excel and creating communities where they can foster their skills and always have a trusted partner in their career.

In supporting our clients, we understand that each organization and culture is unique, and we thrive in collaborating with our clients to provide innovative solutions to suit their specific needs.

The root of our growth and continued success stems from not only our loyal clients and talent, but the dedication of our people. Ageatia takes great pride in our teammates and the culture we built together as an organization. We promote an environment that rewards the hard work and perseverance necessary to solve the unique needs of our clients and talent. The Ageatia family might span across the country, but our team is tightly united around our core purpose, core values and our mission to provide superior service to our customers.