What are the responsibilities and job description for the Attraction Guide-Climbing position at Adventure Park?
Attraction Guide
Attraction Guide helps to Create a Fun and Memorable experience, while monitoring and operating attractions ensuring a safe and memorable visit for all guests.
Responsibilities:
Greet all guests as they approach attraction with a friendly smile and fun acknowledgment.
Assist guest awareness or questions on how to use attraction or game, clarify and enforce all attraction rules.
Explain the attraction operation and rules in a fun, safe and encouraging way.
Responsible for general cleanliness of all attraction, dining areas and restrooms.
Operate and monitor attraction with safety and cleanliness as top of mind at all times.
Refer to individual attraction guidelines for operation detail.
Assist guests with any special requests or special needs. Safety first.
Communicate with supervisor any necessary repair and maintenance issues, ride inventory and supplies.
When safety is in doubt – communicate with manager on duty.
Follow all procedures regarding safety, injury, emergency situations that may occur while working your position.
Be knowledgeable about all other attractions and facilities to respond with accuracy to guest requests.
Report any misconduct of patron and or employees to management immediately. This includes stealing, damaging of equipment/property, drug/alcohol use, etc.
Execute your role's guest service performance standards on a daily basis
Notice opportunities and take action to facilitate social interactions with families.
Look for moments to surprise, engage guests with enthusiasm and go above and beyond using your own authentic personality.
Create and perform your signature move and interact with guests on an ongoing basis.
Perform other related duties assigned.
Position Reports To: Reports to immediate attractions supervisor and general management team.
Skills: Great personality, willingness to serve customer, positive communication, outgoing, professionalism, creativity multitasking .
Salary : $10 - $12