What are the responsibilities and job description for the Patient Care Coordinator position at Advanced Family Eye Care?
Advanced Family Eye Care is a locally owned, independent eye care practice serving patients and families in the Cedar Valley. We provide comprehensive, high-quality eye care while building genuine relationships with our patients and helping them understand their eye health and options. We believe great care is about more than what happens in the exam room - it’s about creating an experience where patients feel listened to, cared for and confident in their care. Our team is guided by four core values: Listen First, Teach Why, Serve Compassionately and Do It All Together.
Optometric Patient Care Coordinator – Full Time
Private eye care practice seeking a Patient Care Coordinator for a fast-paced front office role. Paid training provided. No weekends. This role is central to creating a smooth, welcoming patient experience from check-in to follow-up scheduling.
What an Optometric Patient Care Coordinator will do
- Greet and check in/out patients in a professional, friendly manner
- Schedule and manage appointments in an optometry clinic setting
- Answer phones and assist with patient questions
- Verify insurance and support basic administrative workflows
- Coordinate with clinical team to ensure smooth patient flow
What makes someone successful here as an Optometric Patient Care Coordinator?
You will thrive in this role if you:
- Naturally slow down to listen and help patients understand their care
- Stay calm and organized in a busy, fast-moving environment
- Communicate clearly and respectfully with patients and teammates
- Step in to help the team when things get busy
- Take pride in accuracy, follow-through, and patient experience
This may NOT be a good fit if you prefer:
- A slow-paced or low-interaction work environment
- Working independently with minimal teamwork
- Strictly repetitive tasks without variation in the day
- Avoiding patient communication or problem-solving
Additional Role Details
- Full-time position
- Paid training provided
- Competitive compensation based on experience
- Supportive team environment focused on patient care