Food and Beverage Supervisor

Job Summary

At Adero, our Food & Beverage Supervisor is responsible for overseeing the service in our Food & Beverage outlets, ensuring a high-quality guest experience at all times. In addition to overseeing daily operations, the Supervisor plays a key role in assisting the manager with training, motivating, and coaching the team to maintain the highest service standards. This includes ensuring the team is well-prepared, well-trained, and provides exceptional service to guests.

The Supervisor is also responsible for monitoring expenses and controlling labor costs while maintaining operational efficiency. This role involves ensuring that staffing levels are appropriate to meet guest demands, all while adhering to budgetary guidelines and maximizing profitability. Additionally, the Supervisor will collaborate with the kitchen and front-of-house teams to ensure smooth operations across all departments.

The culture at Adero Scottsdale Resort & Spa is centered around a passion for providing amazing experiences for our guests and fostering a fun, positive atmosphere for our team members. All members of our management team are strong leaders dedicated to the success of the operation. We work as a team with open communication to ensure smooth operations and the success of our Food & Beverage outlets

Education & Experience

•    Minimum of 5 years of progressive experience in food and beverage operations, with a proven track record in guest service, team management, and operational excellence.

•    Bachelor’s degree in Hospitality Management, Culinary Arts, Business, or a related field preferred.

•    Experience in luxury, boutique, or large-scale hotels is highly desirable.

•    Strong understanding of food and beverage operations, cost control, inventory management, and menu development.

•    Experience with budgeting, forecasting, and controlling labor and food costs.

•    Exceptional leadership, communication, and problem-solving skills, with the ability to resolve conflicts and make quick decisions under pressure.

•    Proficiency in point-of-sale (POS) systems, inventory management software, scheduling software, and Microsoft Office.

Skills and Abilities

•    Ability to lead, motivate, and develop a diverse team, fostering a collaborative and positive work environment while maintaining a high standard of service.

•    Expertise in supervising day-to-day food and beverage operations, ensuring the highest level of guest satisfaction and service quality.

•    Strong organizational skills with the ability to multitask and prioritize effectively in a fast-paced environment.

•    Strong knowledge of health and safety regulations, including food safety, cleanliness standards, and maintaining compliance with local regulations.

•    Experience in executing special events, promotions, and catering services within food and beverage outlets.

•    Strong understanding of guest needs, ensuring the team provides exceptional service, anticipates needs, and addresses concerns efficiently.

Physical Requirements

•    Ability to work flexible hours, including weekends, evenings, and holidays as needed to accommodate operational needs, events, and staff coordination.

•    Ability to be on-site frequently to oversee operations, manage staff, and engage with guests, which may involve standing or walking for extended periods.

•    Ability to assist with event setup, presentations, or promotional displays when required, including light lifting of materials or equipment up to 25 pounds.

•    Capability to attend off-site meetings, site visits, and industry events, which may involve travel and standing for long periods during presentations or networking events.

•    Ability to work in a dynamic, fast-paced environment, managing both operational and guest service demands simultaneously.