Accounts Receivable Representative II

Job Title: Accounts Receivable Representative II

Location: Louisville, KY (Onsite with potential for hybrid after hire)

Industry: Healthcare Revenue Cycle / Medical Billing

Pay: $22-23/hr

About Our Client

Addison Group is working with a large and well-established healthcare organization to fill multiple openings for Accounts Receivable Representatives within their Central Billing Office. This is a contract-to-hire opportunity offering growth potential and long-term career stability in a fast-paced, collaborative environment.

Job Description

The A/R Representative II will be responsible for managing and resolving insurance claim denials, processing appeals, correcting charges, and handling payer-specific workflows. This is a hands-on role requiring detailed follow-up with payors and internal teams to ensure timely resolution and accurate reimbursement.

Key Responsibilities

• Process and resolve insurance claim denials via electronic and written appeals
• Work all assigned Epic ETM work queues related to denials and follow-ups
• Investigate and correct errors related to authorizations, referrals, or charges
• Identify denial trends and escalate to leadership when needed
• Communicate professionally with payors and internal departments for resolution
• Follow up on correspondence related to accounts, EOBs, and payments
• Update and refile claims accurately based on payer requirements
• Support special projects and contribute to team improvement initiatives
  
  

Qualifications

• High school diploma or GED required; Associate degree preferred
• 2–3 years of healthcare collections and denial management experience
• Experience with full denial lifecycle, appeals, and claim resolution
• Proficient in Microsoft Office (Excel, Word, Outlook)
• Preferred: Experience using EPIC and/or Cerner systems
• Knowledge of CPT, HCPCS, ICD-10, and EOB interpretation
• Familiarity with payer-specific regulations and managed care plans
• Strong communication, problem-solving, and multitasking skills
  
  

Additional Details

• Schedule:
• Training: M–F 8:00 AM–4:30 PM (first two weeks)
• After training: Flexible set schedule between 6:00 AM–9:00 AM start times
• Job Type: Contract to Hire
• Environment: Onsite during contract period, hybrid eligibility upon conversion
• Start Date: ASAP – pending Epic training session availability
• Interview Process: Onsite with skills assessment included
  
  

Compliance Requirements

• Background Check
• 10-Panel Drug Screen
• MMR, Varicella, TB Screening
• Hep B (declination acceptable)
• Flu shot required during flu season
  
  

Perks

• Opportunity to join a leading healthcare organization
• Path to full-time employment with remote/hybrid options
• Collaborative and supportive team environment
• Room for growth and skill development
• Dental, Vision, Medical, 401K, PTO, and Life
  
  

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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