What are the responsibilities and job description for the Customer Service Specialist position at Ad-Vance Talent Solutions?
Temporary Customer Experience Specialist
Work Hours: 8:00 AM – 5:00 PM M-F
Postions open in Bradenton and Lakewood Ranch, FL
Compensation: $17/hr
Position Overview
The Temporary Customer Experience Specialist serves as a front-line representative. This role greets and assists visitors at designated facilities, providing courteous, professional, and efficient customer service. The specialist directs guests to appropriate departments, answers general inquiries about services, and performs light clerical duties as assigned.
Key Responsibilities
- Welcome and assist visitors in a professional and friendly manner.
- Direct guests to appropriate departments and service areas.
- Answer general questions regarding services and resources.
- Manage multiple customer inquiries with efficiency and professionalism.
- Perform light clerical tasks, including filing, data entry, and document handling.
- Maintain a courteous and service-oriented environment.
Minimum Qualifications
- High school diploma or equivalent.
- One (1) year of customer service or clerical experience preferred.
- Strong communication and interpersonal skills.
- Ability to handle multiple inquiries efficiently.
- Proficiency with Microsoft Office and basic computer applications.
- Bilingual (English/Spanish) preferred.
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