Air Import Agent - Freight Forwarding Industry

A freight forwarding company is seeking an Air Import Agent to join their operations team in the Jamaica, NY area for their weekend imports schedule. This position is responsible for the activities and processes of international Air break bulk import coordination and for providing other general operations support as needed. Entry-level candidates are welcome to apply; training is provided.

*This is a full-time, non-exempt, contracted, onsite position. ***This is a contract-to-hire role, with Activ8 serving as your temporary employer***

**Working Schedule: Saturday to Wednesday (Off: Thursday & Friday), 8:30am - 5:00pm (Hours subject to change to 8:00 AM – 4:30 PM based on team schedule)

****The building shuttle bus/local public transportation is extremely limited on weekends, so a personal vehicle is highly recommended.

Air Import Agent (Freight Forwarding) Duties:

• Track and trace international shipments, monitoring and managing daily freight movement
• Collect, sort and distribute operational information internally and process documentation for shipment release
• Respond to customers and transportation service providers, providing them with information of shipment statuses (ETA, errors, etc.) and financials
• Update internal databases with freight information and current status
• Collaborate with and support other departments'/branches' freight operations as needed
• Address issues and claims when shipment errors/in-transit issues occur (e.g. troubleshooting discrepancies, processing damage claims, etc.)
• Identify vendor invoices with corresponding shipment data and assign cost allocation appropriately
• Create invoices and send originals to billing parties
• Communicate with assigned accounts and/or overseas offices for troubleshooting billing related issues
• Additional duties as assigned

Entry-level Air Import Agent (Freight Forwarding) Ideal Minimum Requirements:

• Advanced Degree in Business, Supply Chain Management, or similar is preferred
• Practical knowledge of Microsoft Office, particularly MS Excel including Pivot Tables and VLOOKUP
• Working experience in cargo logistics coordination (export or import) is a strong plus
• Excellent communication skills in written / verbal English
• High attention to detail and comfortable handling tasks simultaneously
• Adaptable with the ability to work effectively in a fast-paced and deadline driven department
• Can reliably ensure consistent, timely attendance for weekend shifts
• This position will not support visa sponsorship or relocation expenses
• While performing the duties of this job you may be required to intermittently sit, stand, walk, lift up to 25 pounds, climb stairs, use hands to handle or feel paperwork and interact with a computer, talk and hear. You may also be required to use close vision, distance vision, color vision, depth perception, and peripheral vision.

NOTE: Activ8 and its clients will NOT charge any fees or costs to applicants at any point during the application or hiring process.

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Activ8 Recruitment & Solutions / Renaissance Resources Inc. is an equal opportunity employer, acting as a trusted leader in North American recruiting for Japanese businesses for over 25 years. We specialize in connecting top talent with companies in the Automotive, Electronics, Food & Beverage, Logistics, Manufacturing, Oil & Gas, Banking & Finance, and Entertainment industries. By working closely with each candidate individually, we provide tailored job search solutions to meet your needs.

We screen ALL Candidates to verify the validity of each applicant's provided information. Upon submitting your resume, we will contact only those candidates that we deem qualified for our client. If we do not contact you, we do not see the fit for the position. If we are unable to reach you in a reasonable timeframe, you will be eliminated from the pool of potential candidates.