What are the responsibilities and job description for the Field Service Controls Technician position at Actalent?
Job Title: Controls Technician
Job Description
The Controls Technician is responsible for installing, commissioning, maintaining, and repairing packaging equipment—primarily aseptic thermoform machines—at customer sites, with a strong emphasis on controls platforms and PLC-based systems. This role ensures optimal machine performance, delivers high-quality technical support, and contributes to long-term customer satisfaction and relationships through expert field service and technical guidance.
Responsibilities
- Install, commission, maintain, and repair new and existing packaging equipment, with a focus on aseptic thermoform machines at customer sites.
- Perform field audits on installed equipment to assess performance, reliability, and compliance with specifications.
- Troubleshoot and support PLC-based control systems, including Allen Bradley/Rockwell, Siemens, Codesys, and SCL platforms.
- Analyze and resolve on-site electrical, pneumatic, and hydraulic system issues to restore and optimize machine performance.
- Modify and update machine control software and firmware as required to support upgrades, improvements, and customer-specific needs.
- Maintain accurate documentation of machine configurations, service activities, and technical changes.
- Provide on-site customer support to ensure efficient issue resolution, high service quality, and strong customer satisfaction.
- Train customers, operators, and technical teams on equipment operation, maintenance procedures, safety practices, and control systems.
- Serve as the site lead or acting manager when assigned, coordinating field technicians and collaborating with engineering, assembly, and customer teams.
Essential Skills
- Degree in Electrical Engineering or completion of at least 2 years of vocational training in Electromechanical Systems.
- Minimum of 3 years of experience in the OEM industry designing, editing, installing, and troubleshooting PLC and motion control software and hardware.
- Proficiency in troubleshooting PLC-based control systems, including platforms such as Allen Bradley/Rockwell, Siemens, Codesys, and SCL.
- Strong knowledge of electrical systems with the ability to diagnose and resolve complex issues.
- Experience with controls programming and controls engineering for industrial machinery.
- Ability to analyze and resolve electrical, pneumatic, and hydraulic system issues on-site.
- Capability to modify and update machine control software and firmware safely and effectively.
- Willingness and ability to travel domestically and occasionally internationally up to approximately 75–80% of the time, including extended periods away from home.
Work Environment
This role is primarily field-based and on-site at customer locations, with an expected travel requirement of approximately 75–80%, including domestic and occasional international trips and extended periods away from home. The position involves frequent interaction with customer operators, maintenance teams, and internal engineering and assembly teams, as well as participation in commissioning activities. Appropriate personal protective equipment (PPE) is required, and strict adherence to customer site safety protocols and procedures is expected.
Job Type & LocationThis is a Permanent position based out of Oldsmar, FL.
Pay and BenefitsThe pay range for this position is $83200.00 - $95680.00/yr.
Benefits: Health Insurance Dental Insurance Vision Insurance 401(k) – attractive employer match Life Insurance Short and Long Term Disability Insurance – Employer paid Identity Theft Insurance – Employer Paid Education Assistance Program Paid Time Off (vacation, floating holidays, additional purchased vacation option) Employee Assistance Program Accident, Critical Illness, Hospital Indemnity Insurance We are an Equal Opportunity Employer committed to a diverse workforce. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.
Workplace TypeThis is a fully onsite position in Oldsmar,FL.
Application DeadlineThis position is anticipated to close on Jun 1, 2026.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
Salary : $83,200 - $95,680