What are the responsibilities and job description for the Call Center Specialist position at Acro Service Corp?
Job Title: Inbound Call Center
Duration: 03 months
Location: Indianapolis, IN (Onsite)
JOB DESCRIPTION:
We are seeking a customer-focused Inbound Customer Service Representative to handle incoming calls and provide exceptional support to our customers. The ideal candidate will address inquiries, resolve issues efficiently, and ensure a positive customer experience.
Key Responsibilities:
- Handle inbound calls and respond to customer inquiries
- Resolve customer issues and provide accurate information
- Maintain records of customer interactions
- Escalate complex issues when necessary
- Deliver high-quality service in a fast-paced environment
Requirements:
- Strong communication and interpersonal skills
- Basic computer proficiency
- Problem-solving ability and attention to detail
- Prior call centre experience is a plus
The Company is an Equal Opportunity Employer and is committed to creating an equitable and inclusive environment for all.
Salary : $22