Administrative Assistant

We are hiring for an Experienced Administrative Assistant in Centennial, CO.

This position oversees reviewing, analyzing, processing and documenting parts requests in an accurate and timely manner according to company standards.

Job Details

Job Title: Administrative Assistant

Location: Centennial, CO 80112

Duration: 6 Months - Contract (Possible Extension)

Shift: 1st Shift - Monday - Friday (8AM - 5PM)

Key Responsibilities

• Process PO’s from Customers Research all parts inquiries, including but not limited to, replacement, foreign, obsolete and inactive parts as well as external vendor material.
• Process returned goods paperwork, issue credits/debits.
• Prepare accurate, timely service to internal and external customers to assure the precise part is delivered in accordance with request and company standards.
• Supply quotes to customers for material in a prompt and accurate manner.
• Identify and resolve order discrepancies in a timely manner.
• Resolve customer inquiries via phone or email
• Handle high volume calls while performing all other task
• Lead special projects and other duties as assigned.

Qualifications

• Two or more years of customer service experience in a heavy call volume environment is required
• Experience with Oracle, Salesforce, Data Entry is a plus
• Working knowledge of MS Office, Excel and heavy Outlook is required
• Must be tech savvy.
• Should be a good communicator and must have phone etiquette.
• The ability to read, interpret and comprehend technical drawings and specifications is required.
• Effective verbal and written communication skills are required.
• Must be organized and detail-oriented to perform and manage tasks as assigned.

Education Required

• High School Diploma or GED