Food & Beverage Administrative Assistant

The Food & Beverage Administrative Assistant provides comprehensive administrative and clerical support to the Food & Beverage Department. This position assists department leadership by coordinating schedules, maintaining records, supporting recruitment and onboarding activities, processing invoices and purchase orders, preparing reports, and ensuring efficient day-to-day administrative operations while maintaining confidentiality and professionalism.

Required Qualifications

• High school diploma or GED equivalent.

• One (1) to three (3) years of administrative assistant or office support experience.

• Proficiency with Microsoft Office Suite.

• Excellent written and verbal communication skills.

• Strong organizational and time management skills.

• Ability to maintain confidentiality.

Preferred Qualifications

• Administrative experience in Food & Beverage, hospitality, gaming, or restaurant operations.

• Experience using UKG Ready or similar systems.

• Experience processing purchase orders and invoices.

• Knowledge of inventory tracking and vendor coordination.

• Associate degree in Business Administration or related field preferred.

• Bilingual skills are a plus.

Knowledge, Skills, and Abilities

• Strong organizational and planning skills.

• Excellent interpersonal and communication skills.

• Attention to detail and accuracy.

• Strong time management and prioritization.

• Problem-solving and sound judgment.

• Ability to work independently and support multiple leaders.

• Excellent customer service.

Physical Requirements

• Prolonged sitting at a workstation.

• Frequent use of computers, telephones, and office equipment.

• Occasional lifting up to 25 pounds.

• Ability to move throughout casino outlets and administrative offices.

Work Environment

Primarily performed in a professional office environment with frequent interaction throughout casino restaurants, bars, banquet areas, and back-of-house operations. May require occasional evenings, weekends, and holidays based on business needs.

Acorn Ridge Casino is an Equal Opportunity Employer and proudly practices Tribal Employment Preference in accordance with applicable Tribal, Federal, and State laws.

Essential Duties and Responsibilities

• Provide administrative support to the Director of Food & Beverage and department leadership.

• Prepare correspondence, reports, spreadsheets, presentations, schedules, and departmental communications.

• Maintain departmental files and electronic documentation.

• Coordinate interviews with Human Resources and hiring managers.

• Schedule interviews, orientation dates, and follow-up meetings.

• Prepare onboarding paperwork as requested.

• Post and distribute department schedules and schedule revisions.

• Assist with attendance tracking, call-offs, schedule adjustments, and staffing reports.

• Process purchase orders, invoices, receiving documentation, and expense records.

• Coordinate vendor appointments and deliveries.

• Maintain inventory records and order office supplies.

• Compile weekly and monthly labor, attendance, and operational reports.

• Maintain confidential team member files.

• Assist with corrective action tracking and performance review scheduling.

• Schedule meetings, prepare agendas, and record meeting minutes.

• Assist with departmental projects and events.

• Answer department telephones and respond to routine inquiries.

• Communicate professionally with HR, Finance, Purchasing, Marketing, and other departments.

• Maintain confidentiality.

• Perform other duties as assigned.

Performance Expectations

• Maintain accurate departmental records.

• Coordinate hiring activities efficiently.

• Ensure schedules are posted accurately and on time.

• Process invoices and purchase documentation accurately.

• Produce professional reports and correspondence.

• Support department leaders with timely administrative assistance.

• Provide exceptional internal customer service.