Quality Supervisor

Quality supervisor - $85k - $90k 10% bonus - MUST BE ONSITE IN LAUREL MD

Relocation is Supported

US Citizen or Green card holders only

Role Overview

The Quality Supervisor ensures food safety compliance, monitors production, and implements quality controls for top-tier products, working with production, R&D, and regulatory teams.

Key Responsibilities:

• Uphold Quality and Food Safety Policies, promoting a culture of quality improvement.
• Guide operations to deliver exceptional quality.
• Supervise quality specialists and technicians to maintain production standards.
• Collaborate on key quality checks, aligning with hold and complaint data.
• Manage quality hold program, conduct root cause analysis, and implement corrective actions with trend data.
• Lead customer complaint reduction using data-driven strategies.
• Ensure net content compliance for volume and weight.
• Support new product launches and formulation changes.
• Apply best practices within the facility or network.
• Monitor and improve Quality Metrics/KPIs.
• Support GMP, HACCP, and FSMA FSP compliance, minimizing water use.
• Ensure audit compliance (e.g., FSSC 22000, market audits).
• Assist regulatory agencies as needed.
• Conduct monthly KPI reviews to meet business goals.
• Assess and improve quality system performance.
• Reflect company values in all actions.

Measurable Outcomes

• Reduced CPMU (Consumer Complaints Per Million Units).
• Effective GMP and lessons learned distribution.
• Fewer pallets on hold.
• Decreased food safety incidents.
• Active shop floor presence enhancing quality.
• Benchmarking-driven improvements.

Qualifications & Requirements

• Bachelor's in Food Science, Microbiology, or related field.
• 5 years in Food safety systems, ideally in dairy/frozen foods.
• Knowledge of HACCP, GMP, and food safety regulations.
• FSSC 22000, Non GMO and Internal Audits
• PSCQI Certification
• Strong problem-solving and leadership skills.
• Proficient in quality control software and reporting.