What are the responsibilities and job description for the Field Trainer and Quality Control Supervisor position at Quality Services Moving?
Premier Veteran Owned and Operated relocation company headquartered in Woodbridge area is seeking a full-time Field Trainer and Quality Control Supervisor with excellent organizational and leadership skills to train employees and assess performance both in-house and in the field. As a Field Trainer and Quality Control Supervisor, your responsibilities include, but are not limited to, the following:Establishing and maintaining an appropriate training regimen to include proper packing, moving, customer service, and driving techniques for all employeesWorking closely with Operations Department to coordinate on-site quality control visits, and providing remedial training and/or counseling sessions to employees who exhibit substandard performanceEvaluating employee performance to produce customer satisfaction scores in accordance with company standardsConducting time in motion studies to ensure crews are working at an acceptable pace without sacrificing the quality of work performedEnforcing various regulations and corporate policies/procedures for complianceAdministering certified training and employee recognition programsNOTE: This is a physically demanding and hands-on training position which incorporates both classroom and field instruction. Strong leadership, motivation, and discipline are required. We offer a competitive compensation package with full benefits, including 401(k) and tuition reimbursement. For consideration, please apply with an updated resume.Requirements:A valid CDL A driver’s license (required)Familiarity with DOT regulationsExperience in the household goods (HHG) and/or relocation industry (required)Previous training experience along with strong interpersonal and organizational skillsA positive, leadership-oriented attitudeAbility to lift 50 lbs. without assistancePosition will be located at our Headquarters in Lorton, VA but will require job site visits in and around the DC Metro area.Job Type: Full-timePay: $45,000.00 - $70,000.00 per yearBenefits:401(k) matchingHealth insurancePaid time offProfessional development assistanceRelocation assistanceTuition reimbursementVision insuranceSchedule:Monday to FridayWeekends as neededAbility to Relocate:Lorton, VA: Relocate before starting work (Required)Work Location: In personCompany DescriptionQuality Services Moving is a premier moving, hauling, and storage provider to residential customers, corporate accounts, transitioning service members, and government agencies. Our commitment to quality, training, and integrity remains our top priority. As a veteran-owned organization, we employ a performance-based , growth-oriented, and mission-focused culture dedicated to maintaining the highest standards for everyone's mutual benefit. Since we strive to promote from within as often as possible then get your career moving and APPLY TODAY!
Salary : $45,000 - $70,000